Funding Advisor I in Tehachapi, California at Airstreams Renewables Inc

Position Summary:

The person who serves in this position interfaces with students on a regular basis to answer questions while maintaining excellent customer service and ensuring compliance with all state and federal regulations, and ARI policies and procedures. The Funding Advisor I is a key contributor to daily operations as directed by the Accounts Receivable and Funding Supervisor. Typical duties will include interacting with students, the VA, and campus staff.

Core Responsibilities:

The core responsibilities (essential functions) of the position include, but are not limited to, the following:

• Counsels applicants and families on enrollment information.
• Creates and processes all enrollment documentation.
• Enters and updates enrollment data in the electronic Prospect Student and Tracking System.
• Creates and maintains Google accounts for responsible campuses.
• Assists Accounts Receivable and Funding Supervisor with finalizing rosters, cert releases, and fulfilling WIOA and/or grant provider documentation requests for responsible campuses.
• Verifies student VA benefit eligibility prior to enrollment.
• Certifies VA Beneficiaries in VA Enrollment Manager system.
• Maintains student finance files.
• Provides employment reports to grant providers per their individual requirements, if applicable.
• Performs periodic audit of student files to ensure compliance with internal and external requirements. Follows all company policies and procedures.

Required Skills, Abilities, and Experience:

• Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for assistance; meets commitments.
• Strong communication skills required, including professional verbal and written communication and phone etiquette.
• Solid organizational skills.
• Maintains confidentiality. Ability to counsel students of diverse backgrounds and demographics.

Desired Skills and Knowledge:

• Knowledge in use of Intuit QuickBooks programs.
• Working knowledge of creating and executing E-docs in DocuSign.
• Understanding of FERPA guidelines and protocols.

Education and Certification Requirements:

1. Required: High school diploma or equivalent
2. Preferred: Associate or bachelor’s degree desirable
3. Required: Ability to pass a pre-employment drug screen and motor vehicle record check.

Core Values:

Airstreams Renewables embraces our core values of accountability, respect, and integrity. Airstreams is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability, or any other protected status.