Parts Counter Representative in Concord, North Carolina at Ascendum Machinery Inc

Ascendum Machinery, a leading Volvo Construction Equipment dealer, is offering an excellent opportunity for a Parts Counter Representative. This position is ideal for someone with some parts counter experience in heavy equipment, heavy trucks, or ag equipment and ready to grow their professional career with a leading company in the heavy equipment industry.

FLSA STATUS: The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non-Exempt employee.

EQUAL OPPORTUNITY: Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law. This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.

Parts Representative Responsibilities

• Providing excellent customer service to internal and external customers.
• Parts sales to internal and external customers
• Provide operational support for parts orders to service technicians.
• Place parts orders accurately and timely.
• Receiving parts into inventory.
• Maintaining inventory controls according to company procedures.
• Ensuring the work area is clean and safely maintained.

Parts Representative Qualifications

• Possess excellent customer service skills.
• Have at least a two-year degree or high school diploma.
• Have a foundation in heavy equipment, equipment components, or like mechanical parts.
• Basic computer knowledge.
• Knowledge of manufacturers' parts ordering procedures.
• Ability to expedite orders to meet customer needs.

Company Benefits

• Competitive wages.
• Choice of two medical plan options with no waiting period.
• Dental and Vision plans.
• Company-paid life insurance,
• Company-paid accidental death and dismemberment,
• Company-paid short-term and long-term disability,
• Supplemental life insurance,
• Flexible spending accounts or health savings accounts,
• 401(k) retirement savings with a generous company match,
• Paid time off and paid holidays.

For more information about our company, please visit our website at www.ascendummachinery.com.