Sales Manager at Wyndham Boston Beacon Hill – Boston, Massachusetts

We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

Your Role:

• Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.Â
• Book meetings, conferences, and social guests from assigned areas.Â
• Dedicate majority of time to direct telephone sales.
• Rework and maintain old account files and solicit new accounts.
• Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
• Set-up site inspections and follow through.
• Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
• Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
• Maintain a working relationship with departments interacting with convention groups.
• Develop new accounts
• Stay abreast of industry trends and make recommendations of changes, which would affect operations.
• Maintain accurate forecast and recap information.
• Set-up and conduct site inspections for entire property.
• Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.