Patient Coordinator at Palo Verde Hematology – Scottsdale, Arizona

Position Summary: The Patient Coordinator is responsible for relieving doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. Greets all patients presenting a warm and caring environment.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Greet and directs patients.
• Verify patient demographics and insurances.
• Update any changes to patient's account in EMR.
• Checks out patients after their office visit.
• Schedules follow up appointments.
• Sends out physician orders/radiology & labs.
• Obtains prior authorizations for radiology.
• Coordinates follow up visits with outside testing that needs performed.
• Keeps x-ray and other medical records, performs secretarial tasks, and completes lab requisition forms.
• Keys data into computer to maintain office and patient records.
• Communicates and works closely with physicians.
• Cross train with front desk personnel.
• All additional tasks as requested by management.

Qualification/Requirement:

• Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience:

• High school diploma or a GED
• Six months related experience and / or training
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.