Customer Service Representative 10:30am-7:00pm in Erlanger, Kentucky at Arlinghaus Heating & Air Conditioning LLC

About Us

Arlinghaus Plumbing, Heating and Air Conditioning is a family-owned company committed to exceeding the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. If you’re ready to be a part of an organization that is rapidly growing and making an impact on your future, we have the right opportunity for you!

What’s In It For You

• Unmatched team support
• Friendly, upbeat work environment
• Competitive compensation & benefits
• Paid Vacation & PTO
• Company paid Short & Long Term Disability
• Company paid Group Life Insurance
• 401k with company match

Schedule:

• Monday-Friday 10:30am-7:00pm
• Full-Time In Office Position
• Voluntary OT Available

Pay:

• $17-19hr + Bonus!

Main Objective

Book service appointments and do whatever is necessary to promote customer satisfaction.

Competencies for Success

• Develop a effective and efficient track record in customer service.
• Call center experience taking 120 calls per day.
• IT competent; good typist and proficient with phone systems.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Ability to build trust and demonstrate empathy.
• Personality that blends well with a fast-paced, goal-driven environment.
• Competitive individual contributor who also loves to win as a team.
• Highly motivated, flexible and great attitude on life.