Restaurant Server at Quatsino Economic Development LP – Coal Harbour, British Columbia

Position Summary

The Restaurant Server provides welcoming, efficient, and safe dining experiences to guests by accurately taking orders, serving food and beverages, and maintaining a clean and sanitary environment. Servers are responsible for ensuring food safety standards are upheld and that guests enjoy a safe, comfortable, and memorable visit.

Key Responsibilities:

• Greet guests warmly and promptly upon arrival.
  
  

• Present menus, describe menu items, and offer recommendations when requested.
  
  

• Take accurate food and beverage orders and relay them efficiently to the kitchen and bar.
  
  

• Deliver food and beverages promptly while ensuring accuracy, presentation, and temperature control.
  
  

• Regularly check on guests to ensure satisfaction and respond to additional needs.
  
  

• Clear, clean, and reset tables quickly and properly following health and safety guidelines.
  
  

• Uphold all food safety standards, including safe handling of dishes, utensils, and beverages.
  
  

• Practice proper hand hygiene, and follow all cleaning and sanitation protocols in dining areas and service stations.
  
  

• Ensure that spills are cleaned up immediately to prevent accidents.
  
  

• Monitor food allergies and special dietary needs, and communicate them accurately to kitchen staff.
  
  

• Process guest payments accurately using the point-of-sale (POS) system.
  
  

• Handle guest concerns or complaints professionally and escalate to management as needed.
  
  

• Complete opening and closing side duties, including cleaning, restocking supplies, and setting up or breaking down service areas.
  
  

Qualifications:

• Valid Food Safe Certification (or ability to obtain) is required.
  
  

• Previous experience in a restaurant or hospitality environment preferred.
  
  

• Strong communication and multitasking skills.
  
  

• Positive, team-oriented attitude and professional appearance.
  
  

• Basic math skills for cash handling and POS operation.
  
  

• Ability to stand and move quickly for long periods and lift up to 25 pounds.
  
  

• Availability to work evenings, weekends, and holidays.
  
  

Work Environment:

• Fast-paced, customer-facing restaurant setting.
  
  

• Frequent standing, walking, lifting, bending, and carrying trays or supplies.
  
  

Success in This Role Looks Like:

• Delivering safe, clean, and enjoyable dining experiences that encourage repeat business.
  
  

• Following all food safety, cleanliness, and sanitation protocols consistently.
  
  

• Supporting an organized, efficient, and positive work environment.