DIRECTOR OF I.T. in Waukesha, Wisconsin at KDV LABEL

KDV Label is growing, come be part of our growth and success!

Summary

The IT Director is the primary technology leader for the organization, responsible for overseeing all

information technology operations, infrastructure, data systems, and cybersecurity. This role combines hands

on technical work with strategic planning and leadership. The IT Director will supervise one Computer Support

Specialist and collaborate closely with operations, engineering, finance, and leadership teams to ensure

reliable systems, secure networks, and data driven decision making across the company.

Essential Duties and Responsibilities:

IT Leadership & Strategy

• Develop and execute the company’s IT roadmap aligned with business goals.
• Evaluate and recommend technology solutions to improve manufacturing efficiency, data visibility,
• and system reliability.
• Manage IT budgets, vendor relationships, and technology procurement.
• Establish IT policies, standards, and best practices.

Network & Systems Administration

• Oversee the design, maintenance, and security of the company’s network infrastructure (LAN/WAN,
• firewalls, VPN, wireless).
• Manage servers, virtualization environments, storage systems, and cloud services.
• Ensure high availability of critical systems including ERP, MES, and production related applications.
• Maintain backup, disaster recovery, and business continuity plans.

Data & Analytics

• Lead data strategy, including data collection, integration, and reporting across departments.
• Build dashboards and analytics tools to support operations, quality, and leadership decision making.
• Work with stakeholders to identify KPIs and improve data accuracy and accessibility.
• Support ERP data integrity and reporting enhancements.

Cybersecurity

• Implement and monitor cybersecurity controls, including endpoint protection, access management,
• and vulnerability mitigation with an external provider.
• Conduct periodic security assessments and user training.
• Ensure compliance with industry standards and customer requirements.

Team Leadership & Support

• Supervise and mentor one Computer Support Specialist.
• Oversee help desk operations and ensure timely resolution of user issues.
• Foster a service oriented, collaborative IT culture.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Skills/Abilities:

• Experience in a manufacturing environment (ERP/MES systems, shop floor technology).
• Knowledge of industrial networking, IoT devices, or automation systems.
• Familiarity with Lean or continuous improvement methodologies.
• Certifications such as CompTIA Network+, Security+, CCNA, MCSA, or similar.
• Strong communication and collaboration abilities.
• Analytical mindset with a focus on problem-solving and process improvement.
• Ability to balance strategic planning with hands-on technical work.
• Customer-service orientation and patience when supporting non-technical users.

Education and Experience:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent
• experience).
• 5+ years of progressive IT leadership experience, including network/system administration.
• Experience with data analytics tools (Power BI, Tableau, SQL, or similar).
• Strong understanding of cybersecurity principles and best practices.
• Hands on experience with Windows Server, Active Directory, virtualization (VMware/Hyper V), and
• cloud platforms (Microsoft 365/Azure preferred).
• Proven ability to manage IT projects, lead small teams and work in cross-functional teams.

Physical Requirements: While performing this job, the employee is frequently required to sit; talk or hear for

prolonged periods; and uses hands to handle, or touch objects or controls. Regularly required to stand and

walk. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The typical work environment is office-based with visits to production areas as needed.