Administrative Support Specialist at Commercial Express HVAC LLC – Sterling, Virginia

Commercial Express HVAC located in Sterling, Virginia is seeking a detail-oriented, organized, and proactive Administrative Support Specialist to join our team. This role is vital to ensuring the smooth day-to-day operations of our office. The ideal candidate will be the first point of contact for visitors, while also providing critical internal administrative support across multiple departments.

Key Responsibilities:

• Greet and assist visitors at the front desk in a professional and friendly manner
• Answer and direct incoming phone calls
• Monitor email inbox and forward messages to appropriate personnel
• Process customer credit card payments accurately and securely
• Order office supplies and maintain appropriate inventory levels
• Assist with mailing of monthly customer statements
• Provide fleet administrative support, including:
  • Tracking and filing auto incidents and insurance claims
  • Coordinating vehicle-related documentation and communications
• Assist with other administrative tasks and projects as needed

Qualifications:

• Proven experience in an administrative or office support role
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks and manage time effectively
• Comfortable handling confidential information
• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and general office technology
• Experience with billing or payment systems a plus
• Familiarity with fleet or vehicle administration is a bonus

Why Join Us:

At Commercial Express HVAC, we pride ourselves on fostering a supportive, team-oriented environment. We believe in equipping our staff with the tools and opportunities they need to thrive and grow. If you're a proactive problem-solver who enjoys keeping things running behind the scenes, we’d love to meet you.

Our Employees Enjoy the Following Benefits:

· Medical, dental & vision insurance

· HSA option

· Life Insurance

· Short-Term & Long-Term Insurance

· 401k Retirement Plan with Match

· Paid Holidays

· Paid Time Off

· Bonus’

· Employee referral program

· Company Events + More!