Lead Tour Guide (LTG) at Ladgov Corporation – Washington, District of Columbia

Job Type: Full-Time.

Job Location: Bureau of Engraving and Printing, Washington, D.C.

Requirements: The candidate shall have a:

• U.S. citizenship

• Minimum 3 years of customer service experience in a tour setting

• At least 1 year public speaking experience with groups over 30

• At least 1 year experience with Microsoft Office Suite

• Current CPR certification

• Must pass BEP security clearance

Duties: The candidate must:

• Support the SLT in supervising daily tour operations

• Ensure proper assignment of tour guides for daily and special events

• Conduct tours for general and specialized audiences

• Maintain readiness of tour materials and equipment

• Serve as backup for PM or TS when necessary

• Enforce tour policies, crowd control, and safety procedures