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PATIENT RESOURCE COORDINATOR - REHABWORKS OPELIKA at East Alabama Medical Center – OPELIKA, Alabama

East Alabama Medical Center
OPELIKA, Alabama, 36801, United States
Posted on
Updated on
Job Function:Human Resources

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About This Position

EAMC MISSION

    At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
POSITION SUMMARY
    This position is responsible for maintaining a pleasant, efficient, and consistent flow in the daily operations (phones, scheduling, faxing, scanning, patient accounts) of the clinic by providing excellent customer service, communicating effectively with fellow employees, physician offices, patients and insurance companies, and efficiently handling all tasks related to claims and financial submissions. This position requires knowledge and execution of billing/revenue cycle and will help manage claim submission, remits and denials to ensure payment of services. Requirements include friendly attitude and excellent customer service, communication skills, ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision as a member of a team, efficient time management skills, and computer programs including Word and Excel. The ideal team player in this position exhibits excellent leadership skills, customer service skills, decision making and organizational abilities in addition to possessing excellent communication and teaching skills.
POSITION QUALIFICATIONS
    Minimum Education
      High school or GED

    Minimum Experience
      Typing ability and one year of computer experience

    Required Registration/License/Certification
      N/A

    Preferred Education
      Associates Degree in Business or health-related field knowledge of medical terminology preferred knowledge of insurance and coding processes preferred

    Preferred Experience
      1-2 years healthcare/hospital experience 1-2 years customer service experience

    Preferred Registration/License/Certification
      None required

    Other Requirements
      N/A

Job Location

OPELIKA, Alabama, 36801, United States

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