Dietary Aide at Channing House – Palo Alto, California

ABOUT US

Channing House is a leading not-for-profit Life Care Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 170 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home.

POSITION SUMMARY

The Dietary Aide works to ensure that therapeutic diets are safely served to residents. This position is responsible for the production of meal tickets, nourishment labels and production tallies for resident/patient menus. The Dietary Aide is also responsible for interdepartmental telephone inquiries, maintaining all office equipment, and managing supply inventory for nutrition office. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents.

KEY RESPONSIBILITIES

This position will be responsible for, but not limited to the following essential duties and responsibilities:

Dietary Planning and Assistance – 85% of job duties:

• Provide the highest quality of service to customers at all times.
• Prepares dietary information for use by kitchen personnel in preparation of foods.
• Examines diet orders and menus received from hospital units; tallies portions/foods of general and soft diets.
• Processes new diets and changes as required.
• Collaborate with CNA’s/nurses to provide outstanding dining service, from ordering to clean up.
• Participate in tray line and food temperature monitoring.
• Communicate patient needs to appropriate staff while maintaining patient confidentiality.
• Answer telephone and intercom calls and relay information to kitchen concerning meal changes, complaints or patient discharge.
• Prepare and deliver formula and special nourishments to unit pantries.
• Create systems and solutions to ensure efficiency in service.
• May perform other duties and responsibilities as assigned.

Training and Policy Adherence – 15% of job duties:

• Ensure compliance with various licensing and regulatory agencies, including but not limited to: Santa Clara County Department of Health, CDPH, CDSS, CalOSHA, HIPAA/Privacy Act, etc.
• Attend allergy and food-borne illness in-service training, dementia training, and customer service training.
• Report all accidents and injuries in a timely manner.
• Participate in regular safety meetings, safety training and hazard assessments.
• Attend training programs (classroom and virtual) as designated.

JOB REQUIREMENTS / QUALIFICATIONS

To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Years of Related Professional Experience:

• 1 year of related work experience in hospital or extended care facility.

Educational/Position Requirements:

• High School diploma, GED or equivalent experience preferred.

Channing House Diversity Statement:

Channing House is an equal opportunity employer. Channing House is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on actual or perceived race (including traits historically associated with race, such as natural hair, hair texture, hair type, and protective hairstyles), color, age, religion, national origin, ancestry, citizenship, immigration status, sex (including pregnancy, childbirth, and related medical conditions), gender, gender identity, gender expression, sexual orientation, reproductive health decision making, disability (including sensory disability and use of a service animal by a person with a disability), HIV/AIDS and Hepatitis C status, a legally protected medical condition, genetic information or data credit history, genetic information, status as a victim or domestic or sexual violence (including harassment, sexual assault, or stalking), expunged juvenile record, arrest or conviction records (except as legally required), use or non-use of lawful products off of Company premises during non-working hours, performance of duty in a uniformed service military or veteran status, or any other basis protected by local, state and/or federal law. Channing House also prohibits discrimination, harassment, disrespectful, or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.