AR/Collections Specialist at Thermal Concepts – Davie, Florida

Thank you for expressing interest in joining our team. We appreciate your enthusiasm and look forward to reviewing your application for the Service Technician position.

To ensure a smooth application process, please follow these instructions:

Application Submission:

1. Complete the online application form, providing accurate and detailed information.

Resume, Cover Letter and Additional Documents:

1. Attach your updated resume that highlights your relevant experience, skills, and achievements.
2. Include a cover letter expressing your interest in the position and explaining how your qualifications align with the role.
3. If applicable, upload any additional documents requested in the job posting, such as a portfolio, certifications, or references.

Contact Information:

1. Double-check that your contact information is accurate to ensure we can reach you promptly.

We appreciate your interest in working with Thermal Concepts, LLC. If you have any questions or encounter issues during the application process, please contact our HR department at HRresources@thermalconcepts.com or 954-472-4465.

The Accounts Receivable / Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding balances, and maintaining accurate receivable records. This role plays a critical part in supporting the company’s cash flow by proactively following up on past-due accounts while maintaining professional and respectful relationships with customers.

1. Process and post daily accounts receivable transactions, including customer payments, credits, adjustments, and write-offs, accurately and in a timely manner.
2. Monitor customer accounts and aging reports to identify past-due balances and initiate collection efforts in accordance with company policies.
3. Conduct regular outbound collection calls and written follow-ups to secure payment commitments and resolve delinquent accounts.
4. Generate and distribute invoices, account statements, payment reminders, and collection notices as needed.
5. Investigate and resolve billing discrepancies, short payments, and unapplied cash in collaboration with sales, operations, and customer service teams.
6. Negotiate payment arrangements when necessary and track compliance with agreed-upon payment terms.
7. Escalate unresolved or high-risk accounts to management and assist with decisions related to credit holds, service suspension, or legal action.
8. Maintain accurate and detailed records of all customer communications, collection activities, and payment agreements.
9. Prepare and assist with weekly and monthly AR and collections reports, including aging analysis, collection status, and delinquency trends.
10. Support process improvements to strengthen collection effectiveness, reduce days sales outstanding (DSO), and minimize bad debt exposure.
11. Ensure compliance with company policies, contractual terms, and applicable laws and regulations related to accounts receivable and collections.

1. Bachelor’s degree in finance, Accounting, or related field preferred.
2. Minimum of 5 years of experience as an Accounts Receivable Specialist, preferably within the construction industry or in a related field.
3. Proficiency in using ERP Vista is preferred.

1. Strong understanding of accounting principles and accounts receivable processes.
2. Excellent communication skills, both written and verbal, with the ability to interact effectively with internal teams and external customers.
3. Detail-oriented with strong analytical and problem-solving abilities.
4. Proven track record of meeting deadlines and managing multiple tasks in a fast-paced environment.
5. Ability to work independently and collaboratively within a team.
6. Proficient in Microsoft Office suite, particularly Excel.
7. Knowledge of credit management and collection practices is a required.

Thermal Concepts, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.