Medical Technical Writer at Giving Home Health Care – Austin, Texas

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If youre a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The Technical Writer is responsible for providing accurate and comprehensive guidance to patients through detailed medical narratives, including Letters of Medical Necessity (LMNs). This role supports organizational excellence, maintains patient confidence, and aligns expectations with realistic outcomes. The Technical Writer works to support successful claim approvals, Home Health Care (HHC) authorizations, patient engagement, and strong stakeholder relationships. A commitment to patient advocacy and quality outcomes defines success in this role.

Draft clear, precise LMNs and other medical and legal documentation to support claims while communicating effectively with patients, healthcare professionals, and other stakeholders.

Manage a high volume of claims, producing approximately 50 letters per month.

Review patient records to identify additional health concerns and document them in LMNs to help maximize claim approvals and benefits.

Promote patient satisfaction and engagement through timely, accurate, and professional communication.

Collaborate with care teams and stakeholders to ensure all documentation, including LMNs, reflects clinical accuracy and aligns with patient care plans.

Apply technical writing and analytical skills to support prompt and successful claim approvals.

Advocate for patients by ensuring LMNs and supporting documentation reflect all approved conditions and help secure the maximum allowable hours and benefits based on medical necessity.

Bachelor’s degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health, or a related field is preferred.

2–4 years of experience in a healthcare setting is required, preferably in medical writing, LMN development, patient documentation, or healthcare administration.

Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.

Proficiency in Microsoft Office Suite and other relevant software is required.

Key competencies include customer focus, advocacy, teamwork, written and verbal communication, problem-solving, adaptability, critical thinking, organization, and empathy.

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To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. Were committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If youre ready to be part of an organization that truly makes a difference in peoples lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.