Charles Hotel In Harvard Square - Safety & Security Officer in Cambridge, Massachusetts at Aimbridge Hospitality

Charles Hotel In Harvard Square - Safety & Security Officer
Candidate must have flexible availability and can work evenings/overnights.

Join our Team as a Safety & Security Officer

As a Safety & Security Officer, youre more than just a watchful eye youre the calm, confident presence that helps guests and staff feel safe and welcome. Youll be front and center in keeping our hotel secure, monitoring the property, responding swiftly to any issues, and delivering top-tier customer service with every interaction. If youre ready to protect with purpose and serve with a smile, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
• Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
• Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
• Protocol Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
• Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

EDUCATION & EXPERIENCE

• High School diploma or equivalent.
• Previous experience in a safety and security role or a related field is preferred but not required.
• Certificate of Completion in Safety and Security Training and/or State Security License, including applicable background checks, per State requirements.
• CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS.
• AHLA Certified Lodging Security Officer certification completed within 30 days of hire.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England dcor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Application deadline for Colorado positions: Candidate must have flexible availability and can work evenings/overnights.