Housekeeper in Madison, Wisconsin at Great Lakes Management Group

Room Attendant / Housekeeper

Spark by Hilton Madison Central

Great Lakes Management Group (GLMG Hotels) is seeking dependable and detail-oriented team members to join our hotel team as Room Attendants / Housekeepers.

This role is responsible for maintaining clean, comfortable, and welcoming guest rooms while supporting a positive guest experience. Room Attendants play an essential role in delivering exceptional hospitality and ensuring guests enjoy a clean and relaxing stay.

At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters, and our housekeeping team helps bring this philosophy to life every day.

Job Responsibilities

Guest Room Cleaning

• Clean and prepare guest rooms according to hotel standards
• Make beds, replace linens, and restock towels and amenities
• Clean bathrooms, dust furniture, vacuum floors, and empty trash
• Ensure rooms are properly stocked and ready for guest arrivals

Housekeeping Operations

• Follow daily room assignments and cleaning schedules
• Maintain housekeeping carts and cleaning supplies
• Report maintenance issues or room damages to management
• Follow hotel procedures for lost and found items

Guest Service

• Respond politely to guest requests when encountered
• Maintain a friendly and professional attitude
• Help create a welcoming environment for guests

Team Support

• Assist with cleaning hallways and public areas when needed
• Work closely with the front desk and housekeeping team to ensure rooms are ready for arrivals

Qualifications

• Previous cleaning or housekeeping experience preferred
• Ability to work in a fast-paced hospitality environment
• Strong attention to detail and cleanliness standards
• Ability to work independently and as part of a team
• Flexible schedule including weekends and holidays

Why Join GLMG Hotels

• Supportive team environment
• Opportunity to grow within a hospitality management company
• Hands-on experience in hotel operations
• Career advancement opportunities within our hotel portfolio