Case Manager - Community Support Program (CSP) at Wisconsin Community Services – Milwaukee, Wisconsin

We are a fast-paced Community Based Mental Health program seeking a person with the following qualities: Compassionate; experience working with individuals who have a mental illness; a sense of humor; attention to detail; organized; independent worker; experience with computers. We are open 8AM-4PM, Monday through Friday.

Providing advocacy and social justice services since 1912, Wisconsin Community Services (WCS) is an Equal Opportunity Employer. Our aim is to recruit, hire, and train individuals who are mission driven and support their personal and professional development. We place high value on individuals who are compassionate and committed to coaching others to work through their adversity. Our culture is team-oriented, and we strive to utilize the most effective evidenced-based practices to best serve our consumers as well as each other. Looking for your opportunity to give of yourself and “HELP PEOPLE”? Join WCS. We have an opportunity made for you!

Attention, recent graduates! WCS is a nonprofit organization that qualifies for student loan forgiveness.

Position Summary

Provide ongoing assessment and treatment planning, case management, supportive psychotherapy, symptom management, medication monitoring, and crisis intervention including afterhours hotline coverage to clients with serious and persistent mental illness and co-occurring substance use

70% of case management is performed in the community and in clients’ homes

Support clients’ recovery through activities of daily living to include coaching and hands on assistance in the areas of housing, money management, vocational/educational pursuits, and scheduling/transportation to appointments

Work as a member of an Assertive Community Treatment (ACT) team addressing all client needs while utilizing the ACT treatment modality

Participate in group facilitation (as determined by supervisor)

Responsible for care coordination with clients’ natural supports

Working with ACT teammates to complete all assigned and non-assigned tasks as part of client treatment

Assessment, referral, and assistance with client healthcare needs

Maintain frequent and effective communication with ACT team members at all times as determined by team members and corresponding Clinical Coordinator

Work with team members to complete required 1:1s with clients

Exhibit knowledge of evidence-based practices such as motivational interviewing and trauma informed care

Assessment and coordination of substance use treatment services

Maintain accurate and timely documentation in the form of assessments, treatment plans, progress notes, etc. as required by agency policy and DHS 63

Accurately manage distribution of client funds when warranted

Frequent home visits and transporting of clients (with their belongings, in some cases) in the community using staff’s personal vehicle and/or agency-issued van; program policy requires driving the agency van in specific circumstances

Attend and participate in daily staffings and in-services

Working some weekends and holidays on a rotating basis is required