Luxury Lifestyle Manager at LIVunLtd – New York, New York

ESSENTIAL RESPONSIBILITIES

Events, Promotion, Sales, and Networking

• Work with off-site Creative Team to coordinate programs, activities, classes, and events on property.
• Ensure LIV-approved promotional materials are on display on property.
• Attend periodic on-site parties and functions.
• Reconcile and submit invoices for all purchases and expenses.
• Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors.
• Complete and maintain a Neighborhood Guide (guide provided by Creative Team) for local businesses in proximity to the property.
• Make regular visits to hot list restaurants and venues to create awareness of our needs and our brand.
• Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working.

Operations + Facility Management (location dependent)

• Manage package service and dry cleaning.
• Log and assign maintenance requests to appropriate party.
• Manage key distribution.
• Oversee day-to-day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
• Ensure compliance with safety/emergency/incident/accident protocols.
• Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
• Training, educating, monitoring, and coaching on-site staff on all facility procedures.
• Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc.

Fitness + Group Fitness Programs (location dependent)

• Promote and coordinate LIVunLtds personal training sessions, private instruction, and massage services for residents.
• Display and stock marketing materials on-site provided by the Creative Team.
• Relay client and resident group fitness programming feedback and requests to Fitness + Wellness Director.

Pool Operations (location dependent)

• Monitoring Lifeguard attendance and performance.
• Maintaining Department of Health daily, weekly and monthly recording on chemistry, system maintenance, and usage.
• Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements.
• Identify and propose repairs, annual maintenance and upgrade items.

SKILLS AND QUALIFICATIONS

• Minimum 2-year experience in luxury hospitality, fine dining, high-end travel, or luxury retail.
• In-depth knowledge of New York City attractions, nightlife, restaurants, and shopping.
• Enthusiastic, passionate and knowledgeable about the hospitality industry.
• Thrive in a dynamic, fast paced environment.
• Excellent verbal and written communication skills.
• Superior time management skills.
• Knowledge of multiple languages is an additional asset
• Knowledge of BuildingLink and Salesforce are bonus qualities.
• Proficient in Google suite
• Ability to work independently with remote supervision.
• Ability to work with all levels of staffing, other management and clientele.
• Great opportunity for those with experience as a personal assistant, concierge, and event planner or those who have worked in guest services, members services, private membership clubs.

BENEFITS

As a Member of the LIVunLtd Team you can expect:

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards
• Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance

COMPENSATION

Being the third party nature of LIVunLtd, salaries are dependent on relevant experience and the location of the position.