General Manager - Germain Hyundai at Germain Automotive – Columbus, Ohio

General Manager assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's break-even data.

General Manager Roles and Responsibilities

• Hires, trains, and motivates all dealership department managers.
• Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
• Plans dealership operations for the coming year and submits to the leadership for approval.
• Meets with the controller/office manager monthly to review departmental forecasts for consistency with the annual forecast.
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Provides leadership with accurate weekly reports on the financial condition of the dealership.
• Ensures that the monthly financial statement is complete, accurate and submitted on time.
• Develops and maintains a good working relationship with lending institutions.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Provides enthusiastic leadership to help shape employees' attitudes and build morale.
• Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
• Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
• Reviews and approves compensation plans for all employees.

• Addresses customer complaints to ensure a high level of customer satisfaction
• Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
• Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
• Establishes procedures for quick disposal of over-aged vehicles.
• Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
• Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).
• Approves all sales incentives in writing before submitting them to the office.
• Creates systems that ensure ongoing sales training, including weekly sales meetings.

Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT

Germain Automotive Partnership is proud to offer the following benefits for our employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Weekly Pay
• Parental Leave
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid time off
• Employee Discounts
• State of the art technology