Training & Onboarding Coordinator in Chicago, Illinois at Serenity Home Health Care

Training and Onboarding Coordinator - Bronzeville

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail-oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

Welcomes Individuals, clients, applicants, and caregivers to the company.Trains and completes all admissions, paperwork and enters it digitally.Schedules appointments for consultations and Intake procedures.Answers phone and email inquiries.Addresses any clients, applicants, caregiver complaints or concerns professionallyPerforms clerical work, such as filing, copying, or faxing.Participates in the distribution of bi-weekly checksComplies with the regulations and policies of the company.Perform other job-related duties as assigned.

Required Skills/Abilities

Strong affinity for customer service.Excellent organizational and time-management skills.Great communication skills.Proficient computer literacy.

Education and Experience

High school diploma or equivalent.24hrs Online Caregiverlist training certificatePast experience in intake or medical office administration.

Physical Requirement

Prolonged period of sitting at a desk and working on a computer