Event Coordinator in Novi, Michigan at Epoch Catering

Event Coordinator
Join one of Michigan's premier event venues.
Epoch Catering is seeking an organized, customer-focused Event Coordinator to join our talented Sales Team at the Vibe Credit Union Showplace in Novi, Michigan.
From elegant weddings and social celebrations to corporate meetings, conventions, and trade shows, no two days are the same. As an Event Coordinator, you'll play a vital role in planning and executing exceptional events while working alongside one of the area's most experienced Sales and Operations teams. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy creating memorable guest experiences, we'd love to meet you.
Our success is built on teamwork, and we are committed to providing opportunities for our employees to learn, grow, and build rewarding careers.
About Us
The Diamond Center at the Vibe Credit Union Showplace is managed by Epoch Catering under a food service management agreement with the Showplace. Epoch Catering is part of the Epoch Hospitality LLC.
The Vibe Credit Union Showplace is Southeast Michigan's premier destination for trade shows, conventions, conferences, business meetings, weddings, galas, and social events. With expansive exhibit space, flexible meeting facilities, and an attached hotel, we host events of every size and style throughout the year.
Responsibilities
Build strong relationships with clients while delivering exceptional customer service.
Plan menus, event logistics, and timelines with clients.
Coordinate event details with Culinary, Operations, Audio Visual, Décor, Security, and other departments to ensure seamless execution.
Prepare, distribute, and maintain accurate Banquet Event Orders (BEOs) and communicate event details to operational teams.
Detail events contracted by the Sales Team, including client meetings, site tours, and pre-conference meetings.
Identify opportunities to enhance client events through thoughtful upselling when appropriate.
Maintain organized, accurate, and up-to-date client files and event documentation.
Utilize Ungerboeck and Social Tables software to manage event details and bookings.
Collaborate closely with Sales, Culinary, and Operations teams to ensure outstanding event execution.
Participate in sales initiatives, promotions, and team meetings as requested by management.
Qualifications
Previous experience in hospitality, catering, hotels, event planning, banquet operations, or a related customer service field preferred.
Exceptional organizational skills with strong attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities while maintaining a positive, professional attitude.
Proficiency with Microsoft Office applications.
Experience with Ungerboeck, Social Tables, or similar event management software is preferred but not required.
Why Join Epoch Catering?
At Epoch Hospitality, we recognize that our people are our greatest asset. We are committed to investing in our team members by offering competitive compensation, outstanding benefits, and opportunities for long-term career growth.
Our benefits include:
Comprehensive Medical, Dental, and Vision Insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) Retirement Plan with Company Match
Company-Paid Life Insurance
Company-Paid Short-Term Disability Insurance
Optional Long-Term Disability Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Paid Holidays
Upsell Commission Opportunities
Ongoing Training and Professional Development
Career Advancement Opportunities within Epoch Hospitality
Schedule
This position is primarily Monday through Friday. Occasional evenings and weekends are required based on event schedules. Limited overtime may be available during peak event periods.
If you're looking for a career where every event brings a new opportunity to create memorable experiences while growing with one of Michigan's leading hospitality organizations, we'd love to hear from you. Apply today and become part of the Epoch Hospitality team.