Care Manager - Horsham in Horsham, Victoria at Dovida

About this opportunity

Are you a Nurse looking for your next challenge? This could be the perfect opportunity to step into Care Management and make a meaningful impact in your local community.

As a Care Manager in our Horsham office, you will be responsible for coordinating and managing care services for prospective and existing clients, ensuring a high-quality and consistent client experience. You will lead the end-to-end client journey including onboarding, care planning and ongoing reviews, supporting clients to live as independently as possible at home.

You will work closely with caregivers, families and internal teams to ensure services are aligned to client needs, compliant with standards and delivered to a high standard.

Why join us?

• Build a meaningful career supporting older Australians and their families to live well at home
• Enjoy your birthday your way with a paid day off each year
• Paid wellness, volunteering and study leave to support your wellbeing and growth
• Save on your next car with our novated leasing options
• Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life

Key responsibilities

• Manage and coordinate care for prospective and existing clients
• Develop, implement and review individualised care plans aligned to client goals and needs
• Build strong relationships with clients and their families as a key point of contact
• Conduct client onboarding, assessments and regular care reviews
• Collaborate with internal teams to ensure effective caregiver matching
• Maintain accurate client records and documentation
• Ensure compliance with Support at Home guidelines and Aged Care Quality Standards
• Coordinate with external providers to support holistic care delivery
• Identify opportunities to improve care delivery and client outcomes

About you

You are an organised and client-focused professional who is passionate about delivering high-quality care outcomes. You bring a proactive approach, strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

You'll also have:

• Relevant qualification in Nursing (preferred)
• Experience in care management, case management or a similar role is desired
• Understanding of aged care or Home Care Packages/Support at Home
• Strong stakeholder and relationship management skills
• High attention to detail and strong administrative capability
• Ability to work both independently and as part of a team

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and every decision about their care.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?

Please submit your resume and a cover letter outlining why youre interested in the role and how your skills and experience align with this opportunity.

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