Behavioral Health Technician in Southborough, Massachusetts at Epiphany Wellness LLC

Are you passionate about helping clients discover their own sense of recovery? Have you been looking for an opportunity to create an impact? At Epiphany Wellness, our mission is true transformation by leading the way we reinvent & treat addiction.

Who we are:

Epiphany Wellness is a state-of-the-art alcohol & drug addiction rehab center located in Blackwood, New Jersey & Nashville, Tennessee. Our expert, evidence-based program offers PHP, IOP, and OP treatment for substance abuse disorder. Our program is personalized based on the needs of each individual, and our clinical team creates custom-tailored recovery plans for each patient. Start your journey to support lasting recovery today!

Our company is dedicated to providing the highest level of care using known and proven methods for our client's success. We strive to meet our main goal to help everyone live a happy and healthy life without substance abuse issues, addiction, or mental health concerns.

We are looking for a Recovery Behavioral Health Technician who will work closely with clients to determine their rehabilitation needs and to provide individualized treatment by providing structured as well as holistic healing. Supports clients with foundational well-being that develops the skills needed to overcome, heal & grow to sustain long-term sobriety.

JOB SUMMARY:
The Behavioral Technician acts as a representative of the Epiphany Wellness. BHT’S observes all client activity and maintains visible presence of the clients at all times. BHT’S maintain excellent reporting skills on client where abouts, any and all issues that arise and basic needs while on shift. BHT’s are responsible for making sure clients are attending their clinical hours and getting the help they need to obtain long term sobriety.

CORE FUNCTIONS:

1. Client Relations and Safety: Establish positive relations with clients regarding boundaries fostering Epiphany Wellness core values. Implementing client safety at all times.

2. Urinalysis and Breathalyzer Collection: Collecting observed urinalysis and breathalyzer from clients on a daily basis to ensure sobriety.

3. Client Reporting: Observe and report client interactions, concerns and activity with shift report, and emails.

4. Transportation: Adhere to client scheduling and outside appointments as needed following safe driving laws.

5. Medication Observation: Collaborate with the medical department regarding client medical needs
   

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete client rounds throughout shift and reporting with correct documentation

• Transporting clients to and from appointments and clinical groups. Ensuring Epiphany’s driving policy is being followed

• Building positive relationships with clients and staff

• Crisis intervention included but not limited to client altercation (verbal or physical), relapse, behavioral issues

• Searching client belongings upon intake, vehicles as assigned by BHT Supervisor

• Reporting Suicidal Ideation and Homicidal Ideations of any and all patients

• Performing Breathalyzers on clients as assigned. Reporting any reading over 0.00 to on all supervisor

• Performing urinalysis as assigned, reading urinalysis results on a 12 panel and reporting and recording in appropriate documentation as well as to the appropriate supervisor.

• Completing client intakes and discharges

• Facilitating client rules and responsibilities and reporting non-compliance to supervisor

• Clinical support and acting liaison between client needs and clinical communication

• Fostering a safe environment for clients

• Observing, logging and reporting all applicable medications and medication issues

• Accompanying clients on activities and assisting with life skill education and development

• Completing shift notes at the end of each shift for tasks completed and client interactions

• Communication through BHT chat regarding client whereabouts, rounds and transportation

• Maintaining center cleanliness and completing checklist when on shift

• Holding clients accountable for meeting and clinical attendance

• Completing incident reports in real time for specific incidents

• Attending monthly BHT staffing meeting and monthly individual supervisions with supervisor

• Completing ongoing trainings through Epiphany’s online platform

• Demonstrates adherence to JCAHO standards, federal, state, and local regulations, licensing, and accrediting agencies.

• Leads in the execution of the organization's mission and vision

• Maintains compliance with Ongoing Training, HIPAA regulations, Joint Commission policies, as well as state-specific requirements

• Other duties as assigned

QUALIFICATIONS

• High school diploma or GED

• Valid driver's license

• Excellent communication, and organizational skills.

• Understanding of addictions field and treating substance use clients

PHYSICAL DEMANDS:

• Phone Use: Requires significant use of a cellular phone, necessitating fine motor skills, hand-eye coordination, and the ability to view screens for extended periods.

• Sedentary Work: Primarily involves sitting most of the time, but may involve walking or standing for brief periods.

• Computer Use: Requires significant use of a computer and office equipment, necessitating fine motor skills, hand-eye coordination, and the ability to view computer monitors for extended periods.

• Lifting Requirements: Occasionally required to lift and/or move items weighing up to 20 pounds.

• Repetitive Motion: May involve repetitive motions of the wrists, hands, and/or fingers due to extensive writing and typing.

• Vision Requirements: Must be able to read documents and view information on computer screens; may also require the ability to adjust focus.

• Hearing and Speaking: Must be able to communicate effectively with coworkers and clients, both in person and via electronic communication tools.

• Vehicle Use: Requires focus and vision requirements for safe driving of clients

WORK ENVIRONMENT:

• Clinical Setting: Work is primarily conducted in a clinical outpatient setting designed for therapy sessions, group meetings, and client consultations.

• Interaction with Clients: Frequent direct interaction with clients who are dealing with substance abuse and related behavioral health issues. This includes individual and group therapy sessions.

• Emotional Demands: The environment can be emotionally demanding due to regular exposure to clients dealing with complex and often severe emotional, behavioral, and psychological issues.

• Confidentiality: A high level of discretion and adherence to all confidentiality requirements and regulations is required, respecting the privacy of clients at all times.

• Multi-disciplinary Team Collaboration: Requires close and collaborative work with other health care professionals, including psychiatrists, nurses, social workers, and administrative staff.

• Schedule Flexibility: May require flexible hours, including evenings and weekends, to accommodate the scheduling needs of clients.

• Crisis Situations: Must be prepared to handle acute behavioral health crises professionally and ethically, sometimes with support from other team members.

• Medical Testing Environment: Works in an environment where blood and urine samples are collected for drug screening purposes. Although not directly involved in the collection process, must be comfortable working in close proximity to medical testing procedures. The risk associated with these activities is very low, managed through strict adherence to health and safety protocols.

KPI

1. Complete all scheduled urinalysis daily by end of each shift worked

2. Complete shift report daily after each shift worked

3. Complete all required breathalyzers end of day each shift

Here at Epiphany Wellness, we foster an environment that encourages our team members to grow and develop their careers organically.

What we offer:

• Competitive Salary

• Flexible Schedule

• Comprehensive benefits package includes medical HMO or PPO, dental, and vision

• Vacation and Sick benefits

• Paid Bank Observed Holidays

• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Epiphany Wellness is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.