Portfolio Operations Manager in Brazil, Indiana at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Portfolio Operations Manager based in Brazil.

This role sits at the core of a fast-scaling global travel-tech marketplace, ensuring the smooth performance of multiple destinations simultaneously. You will oversee a portfolio of markets, using data and structured monitoring systems to maintain operational excellence at scale. The position requires a strong analytical mindset, combining real-time performance tracking with strategic issue detection and resolution. You will work closely with cross-functional teams to ensure consistency, quality, and efficiency across all active markets. A key part of your mission is to transform operational signals into actionable insights that improve marketplace performance. You will also contribute to automation and process standardization initiatives that enable the business to scale effectively. This is a high-impact role for someone who enjoys complexity, data-driven decision-making, and multi-market coordination in a dynamic international environment.

• Manage a portfolio of destinations, ensuring each market operates efficiently, meets performance targets, and follows standardized operational guidelines.
• Monitor key performance indicators across multiple markets using dashboards and alert systems, intervening only when thresholds or anomalies are detected.
• Analyze market conditions, including pricing, competition, and local trends, and translate insights into structured feedback for central teams.
• Engage with local driver communities to gather feedback, identify opportunities for improvement, and support ambassador development.
• Execute standardized operational initiatives such as incentive programs, engagement campaigns, and performance improvement playbooks across markets.
• Ensure compliance with quality standards across all destinations and escalate operational issues or risks when needed.
• Collaborate with BI and Product teams to enhance automation, reporting systems, and scalable operational workflows.
• Identify cross-market trends and patterns, providing strategic escalation and recommendations to improve overall portfolio performance.

• 2–4 years of experience in operations, logistics, mobility, marketplace management, or similar data-driven operational roles.
• Strong analytical skills with experience working with dashboards, KPIs, and exception-based monitoring systems.
• Ability to manage multiple priorities simultaneously, ensuring smooth performance across 30+ markets.
• Process-oriented mindset with a strong focus on standardization, scalability, and operational efficiency.
• Excellent communication skills, with the ability to coordinate across diverse teams and geographies.
• Comfortable making decisions in ambiguous environments with incomplete information.
• Fluency in English; additional languages are considered a plus.
• Experience working in fast-paced, scaling environments is highly valued.

• Dynamic, vibrant, and international work environment
• Flexible remote work policy
• Access to necessary tools and resources to perform effectively
• Learning and development budget for continuous professional growth
• Additional 4 days of paid time off annually
• Opportunity to join a fast-scaling global travel-tech company at a key growth stage
• Exposure to multi-market operations and high-impact strategic initiatives