Field Service Technician in Jacksonville, Florida at Stellar Energy Global Infrastructure Inc
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Job Description
Field Service Technician
Location: Remote
Position Type: Full-Time, Exempt
Reports To: Services Operations Director
Travel: 75% to 90%
Supervisory Responsibility: none
Stellar Energy Global Infrastructure provides state-of-the-art solutions customers build in for optimized energy performance now; and in the preparation for the energy needs of tomorrow. In business for 25 years, we have delivered added energy efficiency and capacity to customers in more than fifteen countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best possible speed to first megawatt. All delivered with the lower emissions required to
support our partners’ unique sustainability objectives.
Stellar Energy Global Infrastructure specializes in a wide range of engineering and manufacturing solutions within the energy sector including turbine inlet air chilling, central utility plants, district cooling, combined heat & power systems, thermal energy storage, inlet air heating, data center chilling, and inlet air chilling for LNG facilities. Additionally, our expertise extends to start-up & commissioning, system health analysis, services, and training. Our in-house team of skilled engineers and dedicated tradespeople are the reason we are the global leader in customized solutions. Stellar Energy Global Infrastructure strives to add value to today’s energy infrastructure, achieving secure, affordable, and sustainable energy that will help to create a responsible energy economy.
Position SummaryThe Field Service Technician installs, commissions, inspects, troubleshoots, repairs, maintains, and optimizes industrial cooling, HVAC, and power generation equipment. As the Company's frontline technical representative, this role delivers exceptional customer service while ensuring safe, reliable, and efficient equipment operation. The technician supports Health Assessments, TotalCare service agreements, planned maintenance, emergency service, equipment upgrades, commissioning, and outage activities throughout North America and internationally.
Key Responsibilities- Install, inspect, commission, troubleshoot, repair, and maintain industrial HVAC, cooling, refrigeration, and mechanical systems
- Perform preventive, predictive, corrective, and emergency maintenance
- Commission new equipment and verify proper system performance
- Diagnose mechanical, electrical, refrigeration, piping, hydraulic, controls, and instrumentation issues
- Perform Health Assessments and document equipment condition and recommendations
- Support TotalCare service agreements through inspections and performance monitoring
- Conduct vibration analysis, leak detection, pressure testing, thermal profiling, and operational testing
- Perform refrigerant recovery, evacuation, charging, and leak repairs in accordance with EPA regulations
- Support glycol removal, flushing, winterization/de-winterization, coil replacement, heat exchanger repairs, cooling tower maintenance, and piping modifications
- Interpret engineering drawings, P&IDs, electrical schematics, and OEM documentation
- Complete electronic service reports and communicate findings to customers
- Maintain company tools, vehicles, testing equipment, and inventory
- Support emergency outages and on-call assignments
- Train customers and mentor junior technicians
- Identify aftermarket opportunities and recommend equipment upgrades
- Support warranty investigations and Root Cause Analysis (RCA)
- Maintain compliance with OSHA, customer safety requirements, and company policies
Qualifications
Required- High school diploma or GED required
- Technical school, military technical training, or associate degree preferred
- 3 - 5 years of industrial field service, maintenance, commissioning, or troubleshooting experience
- Experience with large industrial HVAC, chillers, cooling towers, pumps, heat exchangers, refrigeration, or power generation equipment
- Ability to read P&IDs, electrical schematics, and engineering drawings
- Knowledge of industrial safety, LOTO, confined space, and safe work practices
- EPA Universal Refrigerant Certification preferred
- OSHA 30 certification (or ability to obtain)
- TWIC (or ability to obtain)
- Valid driver's license and passport (or ability to obtain)
Preferred
- Air- and water-cooled chillers
- Air-cooled heat exchangers
- Cooling towers
- Plate & frame heat exchangers
- Industrial refrigeration
- Pumps and compressors
- Industrial controls, PLCs, VFDs
- Power generation cooling systems
- Glycol systems
Core Competencies
- Customer Focus
- Safety
- Technical Excellence
- Communication
- Problem Solving
- Accountability
- Teamwork
- Planning & Organization
- Adaptability
- Continuous Learning
- Professionalism
- Mechanical, electrical, and refrigeration troubleshooting
- Commissioning
- Blueprint and P&ID interpretation
- Pressure testing and leak detection
- Root Cause Analysis
- Vibration analysis
- CMMS and mobile service applications
- Microsoft Office
Must be authorized to work in the USA.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Demands
- Lift up to 75 pounds
- Climb ladders and work at heights
- Work in confined spaces
- Work outdoors in varying weather
- Wear required PPE including respirators and fall protection
- Work overtime, weekends, holidays, and emergency callouts
Industrial plants, power generation facilities, data centers, manufacturing facilities, construction sites, mechanical equipment rooms, and outdoor environments.
Expected Hours & Travel- Full-time position with periodic on-call rotation
- 85 - 100% travel throughout North America with occasional international assignments
- Overnight travel and extended project deployments required
- Army 91C
- Air Force 3E1X1
- Navy UT, HT, MM
- Marine Corps 1161
- Excellent customer satisfaction
- Zero preventable safety incidents
- Accurate service documentation
- High-quality troubleshooting and repairs
- Support Health Assessments and TotalCare
- Meet productivity and response-time objectives
Equal Employment Opportunity
Stellar Energy Global Infrastructure is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.