Education Outreach Specialist in San Angelo, Texas at Shannon Health

Job Summary

The Education Outreach Specialist develops, coordinates, and delivers education and outreach programs to healthcare professionals, community organizations, and target populations within a defined region. The role blends clinical knowledge with public health and business principles to improve access to care, promote preventative services, and support population health goals.

Performance: Position Specific Essential Functions

Education & Training

• Develop, adapt, and deliver evidence-based educational sessions for clinicians, allied health professionals, hospital, clinic and community partners.
• Create culturally and linguistically appropriate curricula and materials.
• Facilitate continuing education (CE) events, grand rounds, webinars, and in-service training.
• Plan, coordinate, and execute organizational events from concept through completion, including venue selection, budgeting, vendor management, logistics, attendee communications, and on-site event support to ensure a seamless and professional experience.

Community Engagement

• Build and maintain relationships with hospitals, clinics, school systems, faith-based organizations, and community-based organizations.
• Represent the organization professionally at health fairs, conferences, and outreach events.
• Assess community needs and identify gaps in services; collaborate on program design to address them.

Clinical Collaboration

• Serve as a clinical liaison to translate health guidelines into practice changes for regional providers.
• Support care coordination and referral pathways to improve patient outcomes.
• Stay current with clinical standards, guidelines, and regulatory requirements relevant to the region.

Program Management

• Plan, implement, and evaluate outreach initiatives, campaigns, and pilot projects.
• Monitor program metrics (reach, engagement, referrals, knowledge gains) and prepare regular reports for leadership.
• Manage partnerships, contracts, budgets, and vendor relations as needed.

Data & Compliance

• Collect and analyze data to measure program impact; ensure data quality and privacy compliance.
• Maintain accurate records of trainings, attendance, and participant outcomes.
• Ensure materials meet accessibility standards, applicable laws (HIPAA, OSHA, etc.), and Shannon branding and quality standards.

Advocacy & Health Equity

• Promote health equity by addressing social determinants of health and reducing disparities in access to care.
• Advocate for community needs in collaboration with internal teams and external partners.

Skills & Competencies

• Strong oral and written communication; ability to simplify complex medical information for diverse audiences.
• Public speaking and workshop facilitation skills
• Project management, organization, and time management abilities.
• Cultural competence and ability to work with diverse populations.
• Proficiency in core software (Microsoft Office, Zoom/WEBEX, learning management systems) and data collections tools.
• Demonstrate initiative and ownership by independently identifying priorities, solving problems, and driving tasks to completion with minimal supervision.

Performance Indicators

• Number and quality of trainings delivered; participant satisfaction and knowledge gains.
• Reach and engagement metrics (events, attendees, partnerships).
• Improvement in referral rates and care coordination indicators.
• Compliance with data privacy, safety, and regulatory standards.
• Progress toward regional health outcomes and equity goals.

• This role may include regional travel with occasional evenings/weekends, fieldwork, outdoor activities, and exposure to noise and varying weather. Community-based settings, clinics, hospitals, and event venues.
• Performs other duties as assigned.

Qualifications

Education

• Required
  • Bachelor’s degree in: Business, Communication, Education, Public Health, Nursing, Health Education, Social Work, or a related field
• Preferred
  • Master’s degree in: Business, Communication, Education, Public Health, Nursing, Health Education, Social Work, or a related field

Experience:

• Required
  • 3-5 years in health education, community outreach, public health, or clinical settings with demonstrated success in program development and stakeholder engagement
  • Working understanding of common healthcare delivery models, chronic disease management, preventative services, and patient education strategies

• Preferred
  • Experience working in underserved communities or with social determinants of health initiatives
  • Knowledge of health literacy best practices and adult learning principles
  • Experience with evaluation design (logic models, surveys, focus groups) and program involvement

Certification/Licensure:

• Required
  • Valid Texas Driver’s License
• Preferred
  • Certified Health Education Specialist (CHES) or equivalent
  • Basic Life Support (BLS) Certification