General Manger in Fishers, Indiana at Dora Hospitality Group

Dora Hospitality Group is seeking a General Manager to lead the property operations of the Home2 Suites Indianapolis/Keystone area. We’re especially interested in candidates with prior Marriott brand experience.

This role is for a strong, positive, and collaborative operator who thrives in a fast-paced environment. You’ll be responsible for ensuring exceptional guest service, continuous team development, and consistently high product standards—while driving hotel performance and maximizing profitability. Our General Managers model and reinforce Dora Hospitality Group’s commitment to delivering outstanding experiences for both our guests and our team members.

What You’ll Do

• Lead the day-to-day operations of the hotel in alignment with Dora Hospitality, LLC philosophies and vision.

• Execute operational plans, sales plans, and property budgets—staffing appropriately, monitoring performance, and maximizing revenue.

• Ensure total guest satisfaction by meeting and maintaining quality standards across all areas of the hotel, including appearance, maintenance, and cleanliness.

• Complete daily property walks and room inspections to verify standards and identify opportunities to improve.

• Support preventive maintenance practices to protect and preserve hotel assets.

• Ensure compliance with company policies and procedures, and partner with HR on appropriate staffing and performance actions.

• Maintain a safe, secure environment for guests, employees, and hotel property.

• Build a culture of teamwork and quality service through daily communication and coordination with staff and corporate contacts.

• Set performance goals, provide regular feedback, and ensure team members are trained and equipped to do their jobs effectively.

• Meet or exceed budgeted targets for room revenue and gross operating profit (GOP), anticipating market shifts and leveraging community and outside relationships to drive results.

• Develop and monitor financial, operational, and sales plans to control labor and expenses while maximizing revenue.

Required Qualifications

• Proven hotel leadership experience with strong operational and guest service focus.

• Experience driving results through coaching, training, and performance management.

• Ability to manage budgets, monitor KPIs, and make data-informed decisions.

• Strong knowledge of quality standards, safety procedures, and day-to-day hotel operations.

• Positive, collaborative leadership style with a talent for building relationships.

• Marriott brand experience is highly preferred.

Perks

• 401(K)

• Flexible Work Schedule

• Health Insurance Benefits

• Paid Holidays

• Paid Sick Days

• Paid Time Off

• Performance Bonus

Join Dora Hospitality Group and help lead a team that delivers outstanding hospitality every day.

• Provide hands-on leadership to oversee daily hotel operations across departments.
• Ensure exceptional guest service standards are consistently met at all times.
• Manage front desk, housekeeping, and other operational teams to keep service efficient and seamless.
• Monitor and optimize staffing schedules to ensure coverage for all shifts and peak periods.
• Handle guest concerns promptly and professionally, escalating issues as needed to protect the guest experience.
• Maintain accurate operational procedures, reporting, and shift-to-shift communication.
• Drive revenue and cost control through effective budgeting, forecasting, and operational discipline.
• Ensure compliance with all hotel policies, brand standards, and applicable local regulations.
• Support training, coaching, and performance management to help team members succeed.

Dora Hospitality Group is a growing hotel ownership and management company with a strong presence in the Fishers market. We focus on successful hotel development and day-to-day operations, with a real emphasis on building a supportive team culture. Our portfolio includes well-known brands such as Hilton, Marriott, and IHG, and we’re continuing to grow—creating opportunities for leaders and hourly team members to learn, take ownership, and deliver great guest experiences every day.