Junior Systems Administrator (00586) in Boston, Massachusetts at PMA Consultants

• Administer, configure, and maintain PMWeb modules, including Cost, Schedule, Forms, and Workflows.
• Support user account setup, permissions, project structures, and system administration activities.
• Troubleshoot and resolve help desk tickets, system issues, and end-user questions in a timely manner.
• Perform routine system audits to help ensure data accuracy, compliance, and integrity.
• Assist with system enhancements, upgrades, testing, and integrations in collaboration with senior administrators, IT teams, and vendors.
• Support the evaluation and implementation of platform enhancements and process improvements.
• Assist in analyzing business processes and aligning PMIS functionality with project requirements.
• Participate in business requirements gathering, system configuration, and workflow development.
• Support data migration efforts, system testing, and validation activities.
• Maintain system configuration documentation, user guides, and standard operating procedures.
• Develop and update training materials and assist with end-user onboarding and training.
• Gather user feedback, track enhancement requests, and support change management activities.
• Build strong working relationships with project teams and cross-functional stakeholders.
• Participate in project meetings and communicate system updates to technical and non-technical users.
• Support Project Controls teams by ensuring PMIS solutions align with project and business objectives.
• Perform other duties as assigned.

• Bachelor's degree in Computer Information Systems, Construction Management, Information Technology, Engineering, or a related field.
• 2+ years of experience supporting PMWeb or a similar Project Management Information System (PMIS).
• Experience administering or supporting PMWeb is preferred.
• Familiarity with PMIS platforms such as PMWeb, e-Builder, Unifier, Procore, or similar systems.
• Understanding of Project Controls, project accounting, or capital program management.
• Experience with reporting and data visualization tools such as Power BI or Tableau is preferred.
• Experience supporting capital projects or capital programs is preferred.
• Basic understanding of system integrations, APIs, and data management principles is a plus.
• Strong analytical, problem-solving, and customer service skills.
• Excellent written and verbal communication skills with the ability to support both technical and non-technical users.
• Ability to manage multiple priorities in a collaborative, fast-paced environment.

The salary range for this position is $ 82,749 - $97,230.

A hired employee will be placed within this salary range based on a variety of legitimate business reasons, including but not limited to the individual’s scope of relevant experience and geographic location.