Head Cashier/ Cashier Supervisor in Philadelphia, Pennsylvania at PJP Marketplace - Aramingo Ave

Front-End Supervision

Maintain consistent floor presence to monitor lane flow, customer service standards, and cashier performance; office time is limited to required cash and reporting functions.Make in-the-moment operational decisions impacting front-end flow when higher management is not immediately present.Assign and prioritize cashier tasks based on operational needs, including break coverage, front-end production items (such as bottle caps, popcorn bags, etc.), rental rack maintenance, and daily support tasks. Manage meal and break compliance, including minor labor law adherence.Monitor cashier compliance with company policies and address performance issues in real time; escalate ongoing concerns to the Front End Manager.Communicate scheduling needs, operational issues, performance concerns, and store awareness updates to the Front End Manager in a timely manner.Maintain beer garden merchandising standards including stocking, facing, product rotation, and confirming proper POS tagging.Relay management directives and team communications to cashiers as assigned.

Train new cashiers and provide ongoing coaching to reinforce accuracy, service standards, and policy compliance.

Cash Control Procedures

Count tills at shift start and end; reconcile safe totals, petty cash, lottery funds, Coinstar totals, and related cash assets according to store procedure. Maintain direct accountability for front-end cash accuracy during assigned shift.Process cash pickups and provide change securely.Open and/or close front-end systems and confirm completion of all required closing procedures; prepare or verify deposit components as assigned.Investigate discrepancies by recounting tills, safe, and deposit components; document and communicate findings to the Front End Manager promptly.

Qualifications

Prior cashier or front-end retail experience required; lead or supervisory experience preferred.Proven accuracy in cash handling and reconciliation.Ability to direct others, prioritize tasks, and remain composed under pressure.Demonstrated ability to exercise judgment within defined authority limits.

Work Schedule
Part-time or full-time hourly role. Schedule varies and may include days, evenings, weekends, and holidays. Overtime must be pre-approved by the Store Manager. All time must be recorded accurately in accordance with company procedures.

Physical Requirements and Work Environment
Work is performed in a grocery retail environment and requires sustained mobility throughout the store and backroom. The role involves frequent standing and walking, regular bending, reaching, and crouching, and periodic pushing and pulling of carts and other wheeled equipment. Must be able to handle and reposition product and store materials as needed to perform essential functions and respond to operational issues. Work may include exposure to temperature variation and entering cooler or freezer areas as needed. Physical demands vary by store conditions, task frequency, load characteristics, and the availability of mechanical aids, and should be performed using safe work practices.

Equal Employment Opportunity and Accommodations
PJP Marketplace provides equal employment opportunities to all employees and applicants and does not discriminate on any legally protected status. Reasonable accommodations will be provided for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law. Employees who need an accommodation should contact the Director of People & Marketing.