Commercial Lines Account Manager in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Commercial Lines Account Manager in United States.
This role is a client-facing insurance account management position focused on supporting and growing a portfolio of commercial lines business within a fast-paced, service-driven environment. You will act as the primary point of contact and technical expert for assigned accounts, ensuring strong client relationships while managing policy renewals, new business binding, and account expansion opportunities. Working closely with internal service delivery teams, you will coordinate workflows to ensure accuracy, timeliness, and high-quality service execution. The role combines technical insurance expertise with customer relationship management and advisory responsibilities. You will also play a key role in identifying growth opportunities, supporting retention, and ensuring clients are properly covered across evolving risk profiles. This position is ideal for a detail-oriented insurance professional who enjoys both strategic account development and hands-on client service.
- Manage a portfolio of small-to-mid commercial lines insurance accounts, ensuring accurate and timely service delivery.
- Oversee policy renewals, new business submissions, and account rounding to support revenue growth and client retention.
- Serve as the primary point of contact for insured clients, providing guidance and resolving inquiries.
- Collaborate with internal service delivery teams (onshore and offshore) to complete servicing tasks efficiently.
- Evaluate carrier options, insurance products, and market placements to provide optimal coverage recommendations.
- Maintain strong client relationships through proactive communication and consultative support.
- Utilize agency management systems to document, track, and process policy-related activities.
- Support internal team development by sharing expertise and mentoring junior colleagues.
- 3–5 years of Property & Casualty insurance experience in a retail agency or service center environment.
- Active resident Property & Casualty insurance license required.
- Strong proficiency in Microsoft Excel and general Microsoft Office tools.
- Experience using agency management systems for policy and client administration.
- Strong knowledge of commercial insurance products, market placement, and carrier relationships.
- Excellent customer service, communication, and relationship-building skills.
- Strong analytical and problem-solving abilities with attention to detail.
- Ability to work effectively in a collaborative, team-oriented environment.
- Insurance industry designations (CPCU, CIC, CISR, ARM) are a plus.
- Competitive salary range: $53,779 – $91,291 annually (based on experience and location).
- 100% employer-paid health insurance available from day one.
- Medical, dental, and vision coverage eligibility starting immediately.
- 401(k) plan with employer match, vested from day one.
- Remote work setup with internet stipend eligibility.
- HSA and FSA options available.
- Paid time off, holidays, and floating holidays.
- Short-term and long-term disability coverage provided.
- Wellness programs and professional development opportunities.