Field Trip & Outreach Coordinator in Bellevue, Washington at KidsQuest Children's Museum

KidsQuest Children's Museum is seeking a Field Trip and Outreach Coordinator to help us bring our playful, hands-on learning experiences to children, families, schools, and community partners. This role keeps the moving pieces connected: coordinating off-site programs, on-site museum reservations, managing multiple calendars, supporting grant-based field trips, and nurturing community partnerships. With strong customer service, organization, and time management skills, this role will successfully administer outreach events and field trips to feel welcoming and seamless for all involved. This position works with the Director of Education, and in partnership with our Visitor Services leadership, to ensure that KQCM’s educational philosophy is being upheld through engaging, process-oriented, and creative participant experiences. The Coordinator will bring enthusiasm for working with families and children to daily operations, stepping in to deliver museum programming and visitor services as needed.

At KidsQuest, we value curiosity, collaboration, and learning. We encourage you to join us as we experiment, reflect, and grow together.

Job Status: Full-time, Non-Exempt

Position Reports To: Director of Education & Exhibits

Pay Rate: $27-$30 per hour

Work Week: 38 hours per week, Tuesday–Saturday; Hybrid – 2-3 days in office; Days required in office will fluctuate based on the school year and summer break

RESPONSIBILITIES AND DUTIES

RESERVATION MANAGEMENT

• Facilitate all aspects of program participation including sales, confirmations, bookings, correspondence, billing, and making executive decisions regarding exceptions and requests.
• Communicate via phone, email, and in person in a timely and professional manner.
• Using the organization’s master calendar, schedule up to five educators using three vehicles. Successfully account for resource availability in addition to allocating time for preparations, travel, and instruction for all outreach programming.
• Communicate all outreach event bookings and arrangements with education staff
• Assist with database maintenance, including accurate data entry and producing reports.
• Manage registration for all onsite Field Trips. Enter museum Field Trips into booking software. Update website weekly with Field Trip Forecast. Coordinate with visitor services and front desk to ensure successful check-in for program participants.

INSTRUCTION

• Deliver (on-call and when needed basis) outreach and onsite programs utilizing our Field Trip curriculum including instructing classrooms, science fairs, libraries, and public events.
• Facilitate activities at education and development events.

VISITOR EXPERIENCE

• Interact with visitors and react positively in a fast-paced environment.
• Work alongside educators and visitor experience staff to keep spaces functional and inviting; fill in as visitor service Supervisor when needed.
• Implementation of art, science, early learning, and other programs as needed including but not limited to leading field trips and museum gallery enhancement activities.
• Model exceptional educational approaches and train visitor experience staff and volunteers.
• Perform other related duties as assigned

EXPERIENCE AND QUALIFICATIONS

REQUIRED

• Ability to communicate effectively with a wide variety of individuals including teens, children, parents, and people of all ages with special needs
• Comfortable leading children birth to ten years old and adults in hands-on experiences, using a variety of materials
• Experience navigating multiple calendars and schedules with initiative, creativity, and accuracy
• Proficiency in Microsoft Office Platform
• Detail oriented, comfortable with ambiguity, and extremely reliable
• Ability to maintain current driver’s license and transport yourself and supplies to off-site events
• Ability to remain in a stationary position for extended periods of time, work outdoors, move from ground to above shoulder, ascend/descend stairs, position self to bend, stoop, sit, push, and pull

PREFERRED

• Bachelor’s degree in education or experience equivalent in related field
• Exposure to reservation systems
• Experience educating children in classrooms or other informal learning environments
• Friendly, outgoing, and enthusiastic demeanor

To serve the best interest of museum patrons, for this role, KQCM will:

• Conduct a criminal background check on all prospective employees.
• Require proof of immunizations (TdaP, MMR, and Varicella) within thirty days of employment
• Require certification in Adult, Child and Infant CPR, First Aid, and AED within the first 6 months of employment

Applicants must be currently authorized to work in the United States on a full-time basis.

KidsQuest Children's Museum will not sponsor applicants for work visas now or in the future and will not transfer sponsorship for employment visa status for this role.

Why Work for KidsQuest

• Be part of a mission driven organization that creates learning through the power of play and exploration that connects children to their communities and the world.
• Join a collaborative, creative, and inclusive workplace that values curiosity, respect, and continuous growth.

Benefits Highlight

• Medical, Dental, Vision & Life Insurance
• Health Savings Account and Flexible Spending Account Offered
• Starting at 13 days of Paid Time Off and 8 days of Wellness
• Paid Holidays, including 2 floating Holidays
• 401(K) Matching Savings Plan

Equal Opportunity Commitment

KidsQuest Children's Museum is an equal opportunity employer committed to a diverse and inclusive workplace. We acknowledge that many of us live and work on the land of the Coast Salish people and honor their ongoing stewardship.

RACE AND SOCIAL JUSTICE COMMITMENT STATEMENT

KidsQuest Children’s Museum is committed to becoming an anti-racist organization. As an educational institution we are working to disrupt systemic racism. We will provide resources, support, and education to children, families, KidsQuest Staff and Board about Race and Social Justice (RSJ) work. Our organization strives to be a safe space that reflects our greater community through programming, exhibits, and access for Black, Indigenous, and People of Color (BIPOC) families.