Practice Administrator - Multi Site Operations Leader in Hyattsville, Maryland at ReFocus Eye Health

Elevate your career as a Multisite Operations Practice Leader!
Our growing ophthalmology group is seeking a results-oriented Practice Manager to oversee daily operations and execute our strategic vision across multiple locations. If you are a high-energy leader with a passion for clinical excellence and team development, we want to hear from you. Join us in shaping the future of eye care in Prince George and Montgomery counties.

Key Responsibilities & Leadership:

• Operational Excellence: Oversee daily practice operations, ensuring efficient workflows and strict adherence to healthcare regulations.
• Team Leadership & Development: Manage staff schedules, resolve interpersonal issues, and foster a positive, high-performance culture.
• Patient Advocacy: Serve as the primary point of contact for patient inquiries, ensuring every patient receives a resolution that exceeds expectations.
• Strategic Implementation: Partner with the Operations Team and Medical Director to develop and execute business plans that drive growth. Budget management.
• Resource Management: Monitor equipment needs, manage procurement, and oversee IT/EMR system health.
• Compliance & Quality Assurance: Maintain rigorous standards for regulatory compliance and clinical quality assurance.
• Interdepartmental Collaboration: Act as a liaison between Marketing, HR, Billing to ensure seamless company-wide processes. Oversee and manage multi-site physician schedules and relationships.

Candidate Profile & Qualifications:

• Experience: Minimum of 1 year in healthcare management or a comparable leadership role, multi practice management strongly preferred.
• Education: 4-year degree from an accredited university required.
• Technology: Proficiency in Windows-based office technologies and EMR systems (experience with Nextech is a significant advantage).
• Soft Skills: Exceptional communication, problem-solving abilities, and a talent for building cross-functional relationships.

Great to have:

• Master’s degree in Healthcare Administration, Business, or a related field.
• Proven track record in multi-site clinical management.
• Experience managing an ASC

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.