Retail Shift Lead | Merchants Location in Knoxville, Tennessee at KARM Stores

Every Sunday Off!! *Benefits & PTO * Employee Discount * Performance Based Increases * Referral Bonuses * Bonus & Rewards * Career Growth Opportunities

Store hours are 9a - 9pm, some closing shifts and Saturdays required.

Join a Mission That Changes Lives Including Yours

At KARM Stores, every shift makes an impact. As a Sales Associate, you are not just ringing transactions you are helping fund life-changing services for men, women, and children across East Tennessee.

Why Work at KARM Stores?

• Every Sunday Off Guaranteed
• Competitive hourly pay based on location and experience
• 25% Employee Discount
• 90-Day Performance Review Eligibility
• Performance-Based Increases
• Referral Bonuses & Incentive Opportunities
• Paid Time Off & Benefits Eligibility (Full-Time)
• Career Growth & Advancement Opportunities

Key Responsibilities

• Assist the Retail Management team with register transactions , including handling cash, credit card payments, and non-cash purchases to ensure accuracy and security .
• Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.
• Support daily operations by assisting with stocking shelves , working clothing racks , and maintaining store presentation to maximize shopping opportunities.
• Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off-shift
• Model and reinforce KARM Stores mission and values by being Trustworthy, Team-Minded, and Teachable .

What Success Looks Like

• Customers feel welcomed and valued
• Transactions are processed accurately and efficiently
• The sales floor remains organized and stocked
• Productivity expectations are consistently met
• Dependability and punctuality are demonstrated

Qualifications

• Strong communication skills (verbal and written)
• Ability to follow written and verbal instructions
• Basic computer and point-of-sale system skills
• Ability to work in a fast-paced retail environment
• Availability to work Saturdays and flexible shifts
• Commitment to working respectfully within a mission-driven workplace

Physical Requirements

This role is performed in a retail environment and may involve standing, walking, bending, reaching, and lifting throughout the shift.

• Ability to remain on your feet for extended periods
• Frequent lifting, bending, and reaching
• Ability to lift up to 50 pounds with or without reasonable accommodation
• Moderate to heavy physical activity may be required

Additional Information

KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.

We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.

KARM Stores is an Equal Opportunity Employer.