Liability Intake Specialist in Louisville, Kentucky at Intercare Holdings, Inc.

AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support.

We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

The data entry associate will process first notices of loss in a timely manner.

This is a full-time role working from the Louisville, KY office everyday.

Essential Job Functions

• Process First Notices of Loss by setting up claim
• Maintain a quota each day on entering FNOL after training. 15-16 a day
• Make contact with employer acknowledging claim by email or phone
• Upload claim and documents to handling adjuster
• Provides support to remote team members for mailings
• Provide backup to WC intake team members
• Process expense payments

Skills and Abilities

• Strong alpha/numeric data entry skills of 8,000 keystrokes with a 5% or below error rate
• Strong organizational skills
• Ability to work independently and in a team environment under general management direction to complete all assignments
• Ability to write business emails
• Good telephone and communication skills
• Return internal email replies within one business day or less
• Prompt and regular attendance to pre-approved office schedule

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

AvonRisk offers a competitive, people-first benefits package:

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer-paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company-paid holidays
• Employee assistance resources and a supportive culture that values balance and wellbeing

Equal Opportunity Employer

AvonRisk is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.