Senior Product Operations Manager in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Operations Manager based in the United States.
This role sits at the heart of the product organization, driving operational excellence, scalability, and continuous improvement across the end-to-end product lifecycle. You will partner closely with Product, Engineering, Analytics, and other cross-functional leaders to design and optimize the systems and processes that enable teams to deliver high-impact products efficiently. The position blends strategic thinking with hands-on execution, requiring someone who can influence at all levels while also diving into the details when needed. You will play a key role in improving release readiness, workflow governance, and product delivery consistency across teams. A strong focus will be placed on leveraging data, tooling, and process design to improve predictability, speed, and quality of execution. This is a highly collaborative environment where your work directly shapes how product teams operate and scale.
- Lead product operations and release management by owning and improving end-to-end release processes, ensuring alignment, risk management, and smooth delivery across multiple teams and product areas.
- Design, optimize, and govern product development workflows, including Jira standards, ticket hygiene, and cross-functional operational processes to improve scalability and consistency.
- Support product analytics operations, including Pendo administration, tagging accuracy, instrumentation quality, and ensuring reliable product usage data for downstream reporting.
- Drive operational insights by tracking and analyzing key delivery metrics such as cycle time, predictability, and process efficiency to enable continuous improvement.
- Partner with Product, Engineering, and Analytics teams to ensure release readiness, resolve data or instrumentation issues, and improve product adoption insights.
- Build and evolve scalable best practices, frameworks, and tooling that improve execution quality across the product organization.
- Influence cross-functional stakeholders and drive alignment on operational standards, processes, and priorities without direct managerial authority.
- 7+ years of experience in product operations, program management, product management, or related roles focused on driving organizational process excellence.
- Strong experience working with Jira as a system of record, including workflow design, governance, and operational reporting.
- Hands-on experience with Pendo or similar product analytics/product experience tools, including tagging and instrumentation support.
- Proven ability to design, implement, and scale processes across product or engineering organizations, with strong change management skills.
- Strong analytical mindset with the ability to interpret operational metrics and translate insights into actionable improvements.
- Excellent organizational skills with the ability to manage multiple priorities, timelines, and cross-functional initiatives simultaneously.
- Strong communication and stakeholder management skills with a track record of influencing without authority.
- Comfortable operating in both strategic and tactical contexts, balancing long-term process design with day-to-day execution.
- Remote-first role within the United States
- Competitive salary range: $130,000 – $160,000 (based on experience and location)
- Comprehensive medical, dental, and vision insurance coverage
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
- Flexible time off policy, including personal, mental health, and volunteer days
- 14+ paid company holidays annually
- 401(k) retirement plan with employer match
- Paid parental leave for all eligible parents, including adoptive parents
- Wellness programs and Employee Assistance Program (EAP) access
- Disability, life, and supplemental insurance options
- Home office equipment provided to support remote work setup.