Copy of Lead Medical Assistant in PHOENIX, Arizona at BIGH Management

The Lead Medical Assistant will help the patients' experience, including the treatment of patients.

Responsibilities:

A Lead Medical Assistant plays a vital role in supervising the activities of fellow medical assistants within the Women's Health Clinic environment. Their key responsibilities include:

• Collaborating with physicians and other staff to enhance patient care.
• Managing patient flow to ensure the clinic operates efficiently and minimizes wait times.
• Overseeing the cleaning, sterilization, and maintenance of medical instruments and equipment.
• Training medical assistants and front office staff
• Greets patients and visitors
• Initiates a triage for response by medical personnel
• Registers, verifies, and updates patient records
• Provides exceptional customer service, responds promptly and appropriately to customer needs
• Maintaining office and medical supplies
• Handles physician requests in a timely manner
• Prepares and sanitizes rooms
• Provide pleasant and comfortable environment
• Make sure chart prep is completed at least a day prior including insurance verification
• Constant communication with supervisor

Knowledge and Skills:

• Effective communication skills
• Ability to multitask
• Strong computer skills and knowledge of internet software, and Microsoft processing software
• Detail oriented and organized
• Flexible and reliable
• Professional attitude, patience, and kindness in all interactions
• Able to adapt to changes in workflows and situations in an effective and professional manner
• Flexible

• Medical Assistant certification
• BLS certified
• Women's Health Clinic experience preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and bending.
• Must be able to lift up to 15 pounds at times.