Senior Clinical Interviewer in Bronx, New York at Albert Einstein College of Medicine

Senior Clinical Interviewer

US-NY-Bronx

Job ID: 2024-16832

Type: Research

# of Openings: 1

Category: 1199 Union

Albert Einstein College of Medicine

Overview

We are seeking a motivated, dedicated, and compassionate individual to serve as a Senior Clinical Interviewer (SCI) on our research study team. The SCI will work collaboratively with our team of investigators on a research project focused on supporting individuals with kidney disease and helping them navigate the kidney transplant evaluation process. As a critical member of the research and healthcare team, the SCI will serve as an important liaison between the community and healthcare providers for individuals with kidney disease. The SCI will assist patients with overcoming challenges, encourage self-advocacy, and motivate patients to remain engaged in their clinical care. Additionally, the SCI will help patients identify and navigate clinical and community resources, such as resources for food (e.g. Supplemental Nutrition Assistance Program (SNAP), WIC, food pantries); resolving housing quality issues (e.g., lack of heat/hot water, mold and pests); finding and applying for affordable housing; preventing utility shut offs and evictions; and connecting with other members of the healthcare team or healthcare services.

Responsibilities

• Interview participants
• Document and report on patient interactions and progress
• Build relationships with patients and community members to help patients identify and navigate clinical and community resources
• Provide health education on kidney disease and promote healthy behaviors
• Support patients in managing kidney disease symptoms and following treatment plans.
• Share up-to-date resources, eligibility criteria and other relevant information
• Follow up with patients to improve engagement, ensure that challenges have been addressed and needs are met
• Track and document patient contacts, services provided and follow up outcomes
• Build and maintain positive working relationships with social service agencies, community-based organizations, and community-based programs to support social needs navigation
• Follow study protocol and procedures
• Participate in related research and operation training related to the role
• Follow safety protocols which may vary in accordance with the weather, project activity and areas assigned
• Maintain petty cash
• Other related responsibilities as assigned

Qualifications

• High School Diploma and at least 2 years of administrative support experience is required. Equivalent combination of education and experience will also be considered.
• Experience in community outreach or health education
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team.
• Knowledge of the local community and resources
• Bilingual skills are a plus.
• This is a 100% grant funded position

Hiring Rate:$24.42

Post Probationary Rate:$24.96

Job Rate:$25.73