Food and Beverage - Clubhouse Bartender at Erin Hills Golf Course, LLC – Hartford, Wisconsin

Position

Seasonal Food and Beverage Village Clubhouse Bartender (Early May- Mid October)

Classification

Part-Time Seasonal, Hourly, Non-Exempt

Full-Time Seasonal, Hourly, Non-Exempt

Reports To

Food and Beverage Director

Job Summary

Promptly greet and provide an exceptional guest experience with the expectation to deliver fine-dining bar service and hospitality. The hours are from 10am-5pm and 5pm-11pm, ending hours may vary depending on business volume.

Qualifications

• Must be 21 years of age

• Minimum of 2 years of bartending experience in the restaurant or club industry

• Knowledgeable of craft cocktails, beer, wine and spirits

• Experienced with keg and soda systems

• Experience in cash handling and Point of Sale System

• Ability to stand for extended periods. • Manual dexterity to handle bar equipment and glassware.

• Capable of lifting 50 pounds

• Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance

• General math skills, problem solving and decision-making skills

• Must complete the Responsible Beverage Service Training Course

• Ability to obtain a bartender operating license

• Ability to communicate with guests and employees with a positive attitude

Responsibilities & Duties

• Consult check lists to ensure bar area is properly set up and ready for bar service, and all opening and closing procedures are properly completed • Clean and organize Village Clubhouse Bar Area

• Check tee sheets and daily events Google Docs for direction and guest payment details

• Maintain floor presence and greeting guests upon arrival

• Anticipate guests’ needs and respond promptly

• Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.

• Stay up-to-date on current menu choices, allergens, daily specials and menu variations, specialty cocktails, beer, wine and spirit selections

• Accurately prepare mixed drinks, beer and wine for guests while adhering to portion control standards put in place by management

• Prepare beverages for servers during service hours

• Facilitate to-go guest orders • Provide lunch/dinner service to guests dining at the bar

• Be well-versed and prepared to communicate history, product offerings and services of Erin Hills

• Ensure guests receive beverages in a timely manner

• Ensure guests are enjoying their bar experience by table touch

• Effectively handle guest requests, complaints or problems with a positive attitude

• Handle all payments accurately • Properly and fully complete all side-work, cleaning and closing duties

• Ensure all radio communication is respectful, professional and courteous

• Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products

• Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately

• Adhere to safety standards and sanitation regulations as provided by Erin Hills

and OSHA

• Follow guidelines and policies set forth by Erin Hills Employee Handbook