DQ Shift Manager #41406 in Murfreesboro, Tennessee at TN Dairy Queen Franchisee

Join a Local Team Where Your Leadership Makes a Difference!

Looking for a leadership opportunity where you're valued, supported, and can grow?

Our Dairy Queen restaurant is locally owned and operated, and we believe that great restaurants start with great people. Unlike working for a large corporate-run operation, you'll be part of a local business where ownership is actively involved, hard work is recognized, and your contributions truly matter.

We're looking for dependable, enthusiastic, and motivated Shift Leaders who enjoy working with people, leading by example, and creating a great experience for both customers and fellow team members.

Whether you're an experienced restaurant shift leader or a motivated team member ready to take the next step, we'd love to hear from you!

• Locally Owned & Operated: Work for a local business with accessible ownership that cares about its employees and community.
• Opportunities to Grow: Build valuable leadership skills and advance into Assistant Manager and General Manager roles.
• Supportive Leadership: Work alongside a management team committed to training, teamwork, and helping employees succeed.
• Make an Impact: Your ideas, initiative, and leadership can make a real difference in our restaurant's daily success.
• A Positive Team Environment: Join a workplace that values respect, accountability, teamwork, and excellent customer service.

As a Shift Leader, you'll help manage day-to-day restaurant operations while supporting our General Manager, Assistant Managers, and local ownership.

Your responsibilities will include:

• Lead, motivate, and support team members during assigned shifts.
• Create a welcoming environment where guests receive friendly, efficient service.
• Coordinate employee assignments, breaks, and daily responsibilities to keep operations running smoothly.
• Train and coach team members to build confidence, improve performance, and maintain high standards.
• Ensure food quality, cleanliness, safety, and customer service meet Dairy Queen standards.
• Assist with food prep, serving customers, operating registers, and working the drive-thru as needed.
• Handle customer concerns professionally and work to resolve issues promptly.
• Maintain accurate cash handling and shift accountability procedures.
• Communicate effectively with restaurant management and ownership.
• Set a positive example through teamwork, professionalism, and a strong work ethic.

We're looking for people who take pride in their work and enjoy helping others succeed.

Our ideal candidate will demonstrate:

• A positive attitude and strong customer service skills.
• Dependability, integrity, and a willingness to take responsibility.
• The ability to lead by example and work well with others.
• Strong communication and problem-solving skills.
• The ability to stay organized and focused in a fast-paced environment.
• A willingness to learn and perform all restaurant positions.
• Previous restaurant or leadership experience is a plus, but we also value individuals who demonstrate strong leadership potential.

We're not just looking for someone to run a shift. We're looking for future leaders.

As a locally owned Dairy Queen, we understand that our employees are the foundation of our success. We want team members who take pride in their work, care about their coworkers, and want to be part of a successful restaurant.

If you're ready to take on more responsibility, grow your leadership skills, and work for a local business that values your contribution, we encourage you to apply.

Apply today and discover the difference that comes with working for a locally owned Dairy Queen!

Qualification Standards

• One to three years of management in a high volume restaurant preferred, QSR experience strongly preferred.
• High School diploma or equivalent required.
• Qualified candidates must have excellent customer service and employee relation skills.
• Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Interact with the public and co-workers constantly during shifts.
• Must be able to work in and out of different temperature ranges.
• Capability to stand for long periods of time.
• Ability to lift up to50 pounds.
• Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.