Instructional Design & Quality Specialist in Honolulu, Hawaii at American Savings Bank

Primary Purpose of Job

This role is responsible for creating, delivering, and evaluating learning programs. Develops training materials, works with subject matter experts, and facilitates high-quality learning experiences for teammates across the bank.

Major Job Accountabilities

• Drives and takes ownership for curriculum projects from start to finish to improve teammate performance and engagement.
  • Designs and develops program materials in alignment with adult learning principles.
  • Collaborates with subject matter experts to develop course content.
  • Applies quality assurance standards across curriculum for consistency and learning effectiveness.
  • Evaluates program effectiveness on a continuing basis.
  • Maintains project documentation and course folders.
• Designs, develops, and facilitates training courses which may include on-demand, classroom, or live virtual formats.
  • Writes scripts, records narration, and creates slides/eLearning.
  • Creates job aids, participant guides, coaching tools, etc.
  • Provides exercises and activities that enhance the learning process.
• Provides guidance and directs support to departments / teammates.
  • Advises on content and approach to targeted learning needs.
  • Advises on team learning needs for intact teams or departments.
  • Supports career enrichment through talent discussions.
• Completes other work as needed across all L&D functions, such as Learning Management System (LMS) administration, class coordination, data analyses, and ad hoc projects.

Experience Required

• Minimum four (4) years of Learning and Development, Education, or Organizational Development experience.
• Preferred Qualifications:
  • Data analytics and experience with assessment instruments.
  • Knowledge of six sigma or continuous improvement/quality assurance discipline.
  • Experience with technology tools for online learning.

Required Skills or Training

• Excellent project management and organizational skills.
• Application of adult learning principles, and instructional design theories, practice and methods.
• Problem-solving abilities and able to perform complex analyses and make sound decisions.
• Experience designing and developing blended learning solutions utilizing the ADDIE model.
• Highly proficient verbal, written, and interpersonal communication skills.
• Excellent teaching, presentation, and facilitation skills.
• Excellent attention to detail.
• Proficient with Microsoft Office applications (i.e., Word, Excel, PowerPoint, Outlook).

Professional Certifications, Licenses, And/or Registration Requirements

• Valid US driver’s license and access to a motor vehicle to travel for off-site training/meetings.

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!