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Manager, Total Rewards & Payroll in New York, New York at Emma L Bowen Community Service Center

Salary: $70000 - $80000Job Function: Executive/Management
Emma L Bowen Community Service Center
New York, New York, 10031, United States
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Job Description

The Manager, Total Rewards & Payroll owns end-to-end payroll processing and benefits administration for Emma L. Bowen CSC. The role ensures that every employee — union and non-union — is paid accurately and on time, that benefit and leave programs are administered in compliance with federal, New York State, and collective bargaining requirements, and that payroll and benefits records are accurate, confidential, and audit-ready. The position is the primary point of contact for employees, managers, benefit carriers, and the 1199 SEIU funds. Salary- 70-80k

Essential Duties and Responsibilities:

Payroll Operations:

  • Process bi-weekly payroll for all union and non-union employees, ensuring accuracy and on-time transmission.
  • Enter, verify, and update new-hire and status-change data in the agency's online payroll system.
  • Administer timekeeping: oversee timecards, train and support managers on the system, and clear exceptions before each close.
  • Reconcile and validate the payroll register prior to transmission; investigate and correct variances.
  • Apply correct taxation to wages, benefits, and other compensation; process garnishments, levies, and voluntary deductions.
  • Maintain complete, confidential, and audit-ready payroll records in compliance with federal, New York State, and collective bargaining requirements.
  • Prepare and reconcile year-end filings, including W-2 and W-2c.
  • Partner with Human Resources to validate incoming data files and resolve discrepancies at the source.
  • Respond to employee payroll and timekeeping inquiries with clear, timely answers.
  • Perform other payroll-related duties as assigned.

Total Rewards Administration:

  • Administer the full benefits portfolio: medical, dental, life, disability, voluntary plans, the 403(b), and the 1199 SEIU pension, training, job security, and health funds.
  • Serve as primary liaison among employees, the agency, and benefit carriers; own escalations through resolution.
  • Onboard employees to their benefits through orientation and answer coverage questions year-round.
  • Ensure enrollments and terminations are processed accurately and on time; audit eligibility each cycle.
  • Reconcile monthly carrier invoices and resolve billing discrepancies.
  • Administer annual open enrollment, delivered virtually through the ADP benefits module.
  • Complete implementation of the ADP benefits module, which is already included in the agency's current plan.
  • Coordinate disability, NYS Paid Family Leave, and FMLA cases: confirm leave start and return dates early and file required forms on time to prevent delays.
  • Ensure accurate contributions and timely reporting to the 1199 SEIU funds.
  • Administer the 403(b) plan and resolve contribution discrepancies.
  • Prepare and file year-end Form 1095-C.
  • Plans and Funds Administered:
  • Mutual of America; 1199 SEIU Pension, Training, Job Security, and Health funds; Emblem Medical; Aetna Dental; Guardian Life; NYS Paid Family Leave (Guardian); Colonial; Aflac.

Required:

  • Bachelor's degree, Masters Preferred finance, business administration, accounting, payroll, or a related field.
  • 3+ years Business, Payroll, Accounting, Benefits experience.
  • Hands-on experience with ADP or a comparable payroll platform, or an active payroll benefits certification.
  • Working knowledge of federal and New York State payroll, tax, and leave regulations.
  • Proficiency with Microsoft Office, particularly Excel.
  • Demonstrated accuracy, discretion, and sound judgment handling confidential compensation data.

Preferred:

  • Experience administering payroll and benefits in a unionized environment, ideally under a 1199 SEIU collective bargaining agreement.
  • Hands-on experience with the ADP payroll and benefits platform.
  • Experience with 403(b) administration and ACA reporting.

Core Competencies:

  • Strong analytical skills and attention to detail.
  • Clear, professional communication with employees, managers, and vendors at every level.
  • Ability to work independently, manage competing deadlines, and adapt to shifting priorities.

Monday through Friday (35 hours per week)

Job Location

New York, New York, 10031, United States

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