Dispatcher in Pittsburgh, Pennsylvania at University of Pittsburgh

Dispatcher

Public Safety - Pennsylvania-Pittsburgh - (26005749)

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred.

Job Summary

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction and information via telephone and radio; enters all relevant data into the department’s records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred.

Essential Functions

Monitors and responds to all radio communications; interacts with all persons in a courteous and respectful manner; responds immediately to all requests for service.

Operates the University’s central alarm system (emergency phones, opening and closing of electronic doors, fire, and burglar alarms).

Operates and maintains the state National Crime Information Center computer; queries system for criminal histories, stolen vehicles, and property, and distributes information through chain of command.

Monitors all CCTV monitoring equipment within the communication room.

Maintains all files and paperwork documentation as directed.

Assesses dispatch media log, notifies supervisor of shift report of media log.

Records personnel who have called off work; notifies administration and supervisors.

Assists with dispatcher duties when necessary; answers emergency calls when necessary; enters appropriate data into the Department’s record management system.

Performs special projects as needed.

Physical Effort

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction, and information via telephone and radio; enters all relevant data into the department's records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers. APCO certification and previous dispatch experience is preferred.

Assignment Category: Full-time regular

Job Classification: Union Eligible.Police.Dispatcher

Campus: Pittsburgh

Minimum Education Level Required: High School Diploma/GED

Minimum Years of Experience Required: 1

Will this position accept substitution in lieu of education or experience: No

Work Schedule: 40

Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range: Per Collective Bargaining Agreement

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume

Optional Documents: Not Applicable