Account Coordinator in Nashville, Tennessee at Likeable

As an Account Coordinator at Likeable, you'll be the engine behind the successful delivery of client projects: keeping timelines on track, deliverables organized, and internal teams aligned. You'll work closely with Account Managers, Creative, Media & Planning, and Community Management to ensure every project moves smoothly from kickoff to completion, while also supporting the client relationship day to day. This is a great fit for someone who thrives on structure, loves checking things off a list, and wants to grow into broader account management.

ESSENTIAL JOB FUNCTIONS:

Project Management (majority of role)

• Own day-to-day project tracking across multiple accounts — timelines, deliverables, resourcing, and outstanding items
• Coordinate internal and external resources (Creative, Media & Planning, Community Management, client contacts) to keep projects on time, on budget, and on brief
• Manage workflow across internal and external teams to move projects forward with regular follow-ups on reviews, in-progress tasks, and key decisions and deliverables
• Maintain organized documentation and asset libraries so the team always has what it needs, when it needs it
• Develop agendas, recaps, and status updates for internal and client-facing meetings
• Take ownership of individual projects from ideation through execution, with guidance from Account Management
• Flag risks, gaps, or conflicts early and help problem-solve solutions before they become issues
• Support budget/expense tracking for assigned accounts

Client Service (supporting portion of role)

• Provide day-to-day support on client accounts, helping ensure needs are met and expectations are clear
• Maintain working knowledge of client brand, preferences, and standards so deliverables consistently meet quality expectations
• Act as a communication bridge between clients and internal teams, routing feedback and updates in both directions
• Review and support in the creation of reports from a client-centric perspective
• Join client calls/meetings to provide status updates and support the Account Manager or serve in an independent dual function on some smaller, project-based clients

COMPETENCIES:

• Detail-oriented
• Analytical
• Problem solver and proactive thinker
• Team player
• Multitasker and natural planner
• Compelling presenter
• Natural leader
• Great communicator
• Strategic thinker
• Creative thinker
• Relationship builder
• Strong time management
• Authoritative voice for team management and follow-ups

REQUIREMENTS:

• 1–2 years of experience in project coordination, account support, or client-facing work (agency experience a plus; internships count)
• Bachelor's degree in marketing, communications, or related field preferred
• Exceptional attention to detail — the kind that catches what others miss
• Strong organizational skills and comfort juggling multiple projects/deadlines at once
• Clear, confident communicator — up, down, and across the organization, as well as with clients and partners
• A proactive problem-solver with a positive, even-tempered approach under pressure
• Familiarity with project management tools (e.g., ClickUp or similar) a plus Interest or experience in digital/social media/content is a plus