Legends Front Of The House Restaurant Supervisor in Deadwood, South Dakota at Silverado Franklin

The Top Spot in town is now hiring a full-time Restaurant Supervisor. This position works closely with both customers and employees. We are looking for someone with a positive attitude that enjoys helping our customers and employees get the best possible experience!

Must be available to work evenings and weekends. We offer competitive wages, excellent benefits, Paid Time Off, 401k, free life insurance policy, discounts on meals and merchandise, and discounts at IHG hotels world-wide.

Some duties include:

• Compile and balance cash receipts at the end of the day or shift.

• Resolve customer complaints or comments regarding all aspects of customer service.

• Train workers in food preparation, and in service, sanitation, and safety procedures.

• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to Safe-Serve and other departmental standards.

• Control inventories of food, equipment, small ware, and liquor, and report shortages to Food and Beverage Director.

• Observe and evaluate workers and work procedures in order to ensure quality standards of service.

• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

• Estimate ingredients and supplies required to prepare recipes in accordance with menu plan.

• Perform personnel actions such as interviewing with department head; provide recommendations for hiring and for firing of staff while consulting with other managers as necessary.

• Analyze operational challenges, such as theft and waste, and establish procedures to alleviate these problems.

• Verify employee time card information and ensure that appropriate schedules are followed.

• Ensure proper transactions are recorded in point of sale registers and maintain accuracy with ringing in coupons or other tracked transactions as instructed by supervisor or department head.