Sr. Field Applications Specialist in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Field Applications Specialist in United States.

This role sits at the intersection of clinical science, advanced diagnostics, and customer success, supporting the validation and deployment of complex laboratory instrumentation across healthcare environments. The position plays a critical part in ensuring new Chemistry and Immunoassay systems are installed, tested, and optimized to meet both regulatory and customer requirements. Acting as a trusted technical expert, you will work closely with laboratory professionals to ensure readiness, reinforce training, and maximize system performance. The environment is highly collaborative, connecting field service, technical support, sales, and training teams. With a strong focus on patient impact, your work directly contributes to improving diagnostic accuracy and efficiency in clinical laboratories. This is a remote role with extensive travel, offering high autonomy and exposure to cutting-edge diagnostic technologies.

This role is responsible for leading and supporting the validation and optimization of diagnostic instrumentation in customer environments, ensuring compliance with technical, operational, and regulatory standards. You will serve as a key technical liaison throughout installation and post-installation phases, driving successful adoption and performance of laboratory systems.

• Prepare and execute validation activities for new instrument installations, including setup, calibration, precision testing, and method comparison studies.
• Provide on-site and remote technical support for assay performance, quality control, and system troubleshooting.
• Deliver hands-on training to laboratory personnel, ensuring proper operation and long-term system readiness.
• Collaborate with cross-functional teams including Technical Support, Field Service, Sales, and Customer Training to resolve customer needs.
• Ensure compliance with laboratory regulatory standards and assist customers in maintaining operational excellence.
• Document and communicate validation outcomes, performance insights, and customer feedback to internal stakeholders.

This position requires a strong background in clinical laboratory operations or diagnostic instrumentation, combined with hands-on technical expertise and the ability to operate in fast-paced customer-facing environments. The ideal candidate is highly autonomous, detail-oriented, and confident working in regulated healthcare settings.

• Associate’s degree (minimum), with 3+ years of experience in laboratory diagnostics, medical technology, or related technical fields.
• Strong understanding of clinical laboratory environments and regulatory frameworks (e.g., CAP, CLIA, COLA).
• Experience with chemistry and/or immunoassay systems or similar diagnostic instrumentation.
• Ability to conduct validation studies, interpret results, and troubleshoot complex technical issues.
• Excellent communication and training skills for engaging laboratory staff and stakeholders.
• Strong customer focus with the ability to work independently in remote and field-based settings.
• Valid driver’s license and willingness to travel extensively (up to 95%).
• Ability to lift and transport equipment up to 50 lbs as needed.

• Competitive hourly compensation with bonus/incentive eligibility ($40–$46/hour range).
• Comprehensive health benefits including medical, dental, and vision insurance.
• Retirement savings plan with 401(k) participation.
• Paid time off and additional leave benefits.
• Fully remote work arrangement with extensive field flexibility.
• Travel-related opportunities and exposure to advanced diagnostic technologies.
• Professional development within a global leader in life sciences and diagnostics.