Field Service Engineer in Tucker, Georgia at EAE USA Inc

We’re looking for a hands-on, solutions-driven Field Service Engineer who thrives on solving complex technical challenges and delivering exceptional customer support.

In this role, you’ll install, commission, troubleshoot, and maintain advanced equipment at client sites—serving as a trusted technical expert and key partner in customer success.

If you enjoy autonomy, problem-solving, and working directly with customers, this opportunity is for you.

• Lead installation and startup of advanced systems at client sites

• Perform testing, calibration, and validation

• Integrate new systems into existing operations

• Train clients on equipment operation and maintenance

• Diagnose electrical, mechanical, and software issues

• Perform preventive maintenance

• Repair or coordinate replacement of components

• Respond to urgent service calls to minimize downtime

• Provide on-site and remote technical support

• Build strong client relationships

• Document service activity and maintain accurate records

• Communicate feedback to engineering for continuous improvement

• Associate’s or Bachelor’s degree in Electrical or Mechanical Engineering (or related field)

• 5–8 years of field service or related technical experience

• Strong troubleshooting skills across electrical, mechanical, and software systems

• Experience with diagnostic tools and service management systems

• Excellent communication skills and customer-facing professionalism

• Ability to work independently and manage multiple service priorities

• Field-based role with occasional overnight travel

• Flexible schedule to support client needs and emergency calls

• Competitive compensation and benefits

• Ongoing technical training and professional development

You won’t just fix equipment—you’ll build partnerships, solve meaningful technical challenges, and play a critical role in customer success. This is a high-impact role for engineers who want responsibility, autonomy, and growth.

📩 Apply today or message us directly to learn more.
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