Market Representative - Auto Lending in Frederick, Maryland at Presidential Bank FSB

Presidential Bank’s Auto Lending Department is seeking an innovative and data-driven Market Manager to help lead program adoption, engagement, and marketing efforts for the Auto Dealer Auto line of business.

This role will be responsible for the organization's sales policies, objectives, and initiatives. This position is also responsible for set short- and long-term sales strategies and evaluating effectiveness of current sales programs. The Market Manager will be expected to recommend product or service enhancements to improve customer satisfaction and sales potential.

The qualified candidate will be familiar with a variety of the field's concepts, practices, and procedures. They will be expected to rely on extensive experience and judgment to plan and accomplish goals. They will lead and direct the work of others. A wide degree of latitude will be given to this individual for the demonstration of creativity in meeting goals and expectations. The successful candidate will understand what motivates customers to buy and know how to tap into those needs and desires in an effective way.

Along with marketing and sales activity the Market Manager will assist the credit team with analyzing credit applications submitted by dealerships, making sound credit decisions based on the applicant's credit worthiness and stability as well as the propensity to repay the obligation based on past performance. They will ensure that the credit decisions are within the credit policies and adhere to all the laws and regulations applicable to the Bank. All duties must be completed in accordance with all Bank policies, procedures, and all regulatory requirements including ECOA/Fair Lending.

Dealer Growth and Relationship Management:

· Grow Banks current dealer base to increase application volume and support the departments goals.

· Build relationships with automotive dealers by providing the highest quality customer service in the industry.

· Achieve volume, pricing, and efficiency standards by effectively managing dealer relationships.

· Provide follow-up on pending and approved deals.

· Educate dealerships on efficiency goals by effectively communicating their metrics including volume, look to book and booked to approved performance.

· Analyze deficiency trends and portfolio performance and manage to improve dealership metrics with dealerships that do not meet Banks minimum standards.

· Follow up on outstanding funding stipulations, titles, and book-out discrepancies.

• Ensure targets are delivered through dealer management.

Credit & Risk Management

· Support the credit team in analyzing dealer-submitted applications

· Make sound credit decisions based on creditworthiness, stability, and repayment capacity

· Effectively communicate and “sell” credit decisions to dealership partners

· Ensure all decisions comply with Bank credit policy, ECOA, Fair Lending, and all regulatory requirements

Requirements:

· Bachelor's Degree, military, or other equivalent experience

• 5-7 years Indirect Auto Finance Lending
• Requires exceptional oral and written Communication and Sales Skills
• Requires extensive knowledge of credit decisioning and ability to sell the decision to the customer
• General knowledge of business law as it pertains to Fair Credit practices and regulations that are applicable to third party lending
• Ability to reason and make independent decisions is an absolute necessity
• Basic computer skills are required.

Sales Manager top skills & proficiencies:

• Meeting Sales Goals
• Negotiation
• Selling Customer Needs
• Sales Planning
• Relationship Building
• Manage Processes
• Market Knowledge
• Developed Budgets