EMS MANAGER in Victorville, California at City of Victorville

Under general direction, performs duties related to Emergency Medical Services including training, monitoring, evaluation, procurement, inventory control, quality control, quality improvement, legal/regulatory compliance, public education, and training records; performs related duties, as required.

• Analyze, plan, design, implement, and administer Emergency Medical Services (EMS) programs as well as other related department wide and community-oriented programs.
• Perform quality assurance reviews of EMS documentation and care delivered.
• Evaluate EMS data and identify methods of providing effective emergency medical care.
• Design quality assurance programs to measure outcomes and effectiveness.
• Develop and manage system for compliance with controlled substance regulations.
• Conduct research and analysis of current and future EMS issues and trends.
• Plan, organize, and deliver training programs for Paramedic and EMT providers.
• Conduct and evaluate EMS training activities and classroom instruction sessions such as CPR, Basic Life Support, etc.
• Conduct threshold incident reviews for EMS related activities.
• Ensure EMS system regulatory compliance.
• Serve as a liaison between the Fire Department and hospitals, ambulance supervisors, and other agencies regarding EMS activities.
• Represent the Fire Department on local, state, and federal boards/committees.
• May be utilized in an operational support role at the discretion of the Incident Commander.
• Create and administer an EMS public education program.
• Coordinate the maintenance of EMS records relating to certification, training, patient care reports, etc.
• Develop, review, and update EMS policies and procedures, as necessary.
• Develop and manage the budget for EMS.
• Oversee ordering and EMS Inventory.
• Develop and oversee the Exposure Plan for City employees.
• May apply for and/or manage grants.
• Supervise EMS staff.
• May perform the duties of Designated Infection Control Officer for the department and the City.
• Participate in the development and administration of division goals, objectives, and procedures.
• Safely operate City vehicles and equipment.

• Must possess a minimum of a valid California Class “C” driver’s license upon hire, or out of state equivalent, and maintain throughout the length of employment with the City of Victorville.
• Possession and maintenance of certifications as a provider in the following are required:
  • Licensed California State Paramedic or Registered Nurse.
  • Cardiopulmonary Resuscitation (CPR).
  • Advanced Cardiac Life Support (ACLS).
• Possession and maintenance of certifications as a provider in the following are required within one (1) year of hire:
  • Pre-Hospital Trauma Life Support (PHTLS) Instructor.
  • Advanced Cardiac Life Support (ACLS) Instructor.
  • Possession and maintenance of Emergency Medical Services Authority (EMSA) required training to function as a Continuing Education (CE) training provider.
  • Handtevy Instructor.

• Regulatory requirements associated with the purchase, storage, supply, and administration of controlled substances.
• Pre-hospital care system and emergency health practices and procedures.
• State and local laws and regulations governing emergency medical services and the safety of emergency medical providers.
• State and federal ALS and BLS licensing/credentialing/recertification processes and requirements.
• Established professional standards and best practices.
• Basic and advanced life support (including advanced cardiac life support, pediatric life support, etc.), procedures, equipment, and pharmaceutical supplies.
• Inland Counties Emergency Medical Agency (ICEMA) pre-hospital protocols.
• Principles and methods of adult education and training program development and administration.
• Principles and practices of training needs and analysis.
• Basic principles of budgeting.
• Records management.

• Preparing and administering large program budgets.
• Preparing clear and concise administrative and financial reports.
• Meeting and dealing tactfully and effectively with the public in all types of situations.
• Collecting, analyzing, and evaluating data and the ability to prepare and deliver it clearly and concisely.
• Reacting quickly and calmly in all types of emergency situations.
• Speaking effectively before public gatherings.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Operating office equipment and computers.
• Interpreting and applying federal, state, and local policies, laws, and regulations.
• Demonstrating an awareness and appreciation of the cultural diversity of the community.
• Communicating clearly and concisely, both orally and in writing.
• Working cooperatively with other departments, City officials, and outside agencies.
• Preparing and presenting public information and educational programs.
• Establishing and maintaining effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public.
• Applying safe work practices.