Director, Client Technology Partner in India at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Client Technology Partner based in India.
This is a senior client-facing leadership role responsible for driving strategic technology alignment across key enterprise accounts in a complex, regulated environment. You will act as a trusted advisor to senior client stakeholders, helping shape long-term technology roadmaps and ensuring that solutions are aligned with both business and operational priorities. The role requires strong executive presence, with frequent engagement in high-stakes discussions, including quarterly business reviews, strategic planning sessions, and solution alignment workshops. You will serve as the central connector between clients and internal delivery, architecture, and commercial teams, ensuring seamless coordination across multiple functions. A key aspect of the role involves translating complex technical and operational concepts into clear, value-driven narratives for business stakeholders. The environment is highly collaborative and fast-paced, requiring strong leadership, facilitation, and influencing skills. This is a high-impact position where your work directly contributes to client success, account growth, and long-term strategic partnerships.
- Serve as the primary technology advisor for strategic client accounts, building and maintaining trusted relationships with senior stakeholders.
- Lead executive-level client engagements including business reviews, roadmap discussions, and strategic alignment sessions.
- Partner with clients to understand their technology landscape and define long-term account-level technology strategies.
- Act as the “voice of the client” internally, ensuring client needs, priorities, and feedback shape internal roadmaps and solutions.
- Coordinate across IT, architecture, operations, commercial, and delivery teams to ensure aligned execution and remove blockers.
- Support commercial activities including proposals, statements of work, estimates, and contract alignment with delivery capabilities.
- Oversee account health by monitoring progress, risks, dependencies, and escalation points across multiple engagements.
- Drive continuous improvement by identifying opportunities for scalable solutions, process optimization, and innovation.
- Provide mentorship and guidance to client-facing team members, fostering strong capability development and collaboration.
- Bachelor’s degree or equivalent experience with 10+ years in client-facing roles within technology, consulting, or regulated industry environments.
- Proven experience managing strategic enterprise accounts and engaging effectively with senior-level stakeholders.
- Strong executive communication and presentation skills with the ability to simplify complex technical concepts for business audiences.
- Excellent facilitation and stakeholder management skills, with experience leading cross-functional and multi-stakeholder discussions.
- Strong understanding of enterprise technology landscapes, including SDLC, system integration, validation, and testing practices.
- Commercial acumen with experience supporting proposals, budgeting, and contract or SOW development.
- Ability to navigate ambiguity, influence decisions, and drive alignment in complex organizational environments.
- Experience in clinical research, life sciences, or regulated industries is highly preferred.
- Proficiency with collaboration tools such as Microsoft 365 and CRM platforms (e.g., Salesforce) is an advantage.
- Competitive compensation package aligned with senior leadership responsibilities.
- Opportunity to work in a global, mission-driven organization focused on improving healthcare outcomes.
- High-impact client-facing role with direct influence on strategic enterprise accounts.
- Exposure to complex, global technology environments within regulated industries.
- Collaborative, cross-functional culture with strong emphasis on innovation and continuous improvement.
- Career development opportunities in senior leadership and account strategy roles.
- Flexible working arrangements across multiple locations in India with remote-first options.