Warehouse Associate in Richmond, British Columbia at White Raven Brands

About White Raven Brands

White Raven Brands is the parent company behind a portfolio of brands.

Our primary operating brand is Big Star Lights, a product-led business serving the seasonal and exterior lighting space. We also operate FestiLight, a service business delivering lighting programs for customers who want a turnkey experience.

In addition to these two core businesses, we operate smaller product lines and sub-brands including Chromaglow, CleverClips, and SecureStrap.

Across the portfolio, we serve:

• Trade professionals, including holiday lighting companies, exterior lighting contractors, and other home service businesses
• Consumers, through our direct-to-consumer brands and online storefronts

While our brands span different business models, they share deep roots in decorative lighting and a practical focus on quality, reliability, and execution.

This role is for a warehouse associate to assist the team and our customers during our peak season, September - December.

As a Warehouse Associate at Big Star Lights, you'll be at the heart of our peak-season operations — picking, packing, and shipping orders, keeping the warehouse and storefront organized, and jumping in wherever the team needs a hand. It's active, hands-on work that calls for a strong work ethic, good communication, and a willingness to adapt when things get busy. If you enjoy being part of a supportive team and take pride in getting the details right, this is a great opportunity to make a real impact during our most exciting time of year.

A successful candidate for the Warehouse Associate role is someone who brings energy, reliability, and a genuine team spirit to the floor each day.

As a crucial part of daily operations in the warehouse, your role will be to assist in the picking, packing, and shipping of orders, while also assisting customers in our retail store. Your responsibilities will include but are not limited to:

• Accurate and organized order picking and packing
• Loading and unloading of courier and freight vehicles when necessary
• Supporting Warehouse Team with accurate inventory counts
• Collaborating with team members to ensure timely shipments
• Shipping and receiving
• Adapting to a fast-paced and evolving environment
• Developing a deep understanding of BSL's products and how they function
• Contributing to general cleanliness and organization in the storefront and warehouse
• Adhering to all safety protocols set by the company and promptly reporting incidents and risks

• Ability to lift up to 60 lbs safely and comfortably
• Exceptional organizational skills and cleanliness
• Basic math and computer skills
• Strong communication skills
• Ability to work in a team and independently
• Demonstrates initiative and a proactive approach
• Flexibility to adapt to changing demands
• Experience working in warehouses is preferred
• Shipping experience is preferred
• Fork lift certification preferred
• Experience with WMS systems like ShipHero is an asset

We're looking for a motivated Warehouse Associate to join our team during our busiest season. It's hands-on, fast-paced work that calls for a positive attitude, a team-first mindset, and a willingness to roll up your sleeves. If you take pride in doing good work and want to be part of a fun, supportive team bringing holiday lighting displays to thousands of people, we'd love to have you on board.