WTR/RR Project Coordinator in at Michaelis Corporation

Position Purpose

The MIT/RR Project Coordinator is responsible for coordinating water restoration projects as they transition from Mitigation into Secondary Repairs, as well as coordinating mold projects and scheduling. This position serves as the central point of communication between Mitigation, Estimating, Field Operations, Production, Billing, and customers.

The Project Coordinator ensures projects progress efficiently by maintaining accurate job statuses, coordinating scheduling and departmental handoffs, communicating updates, and identifying delays through final project completion and closeout.

• Maintain an accurate master project tracker for water mitigation, secondary repairs, and mold projects.
• Monitor mitigation projects approaching completion and coordinate transitions into estimating and secondary repairs.
• Track outstanding estimates, approvals, authorizations, and other requirements needed to move projects forward.
• Review project documentation for missing information and communicate necessary follow-up actions.
• Maintain accurate PSA statuses, pipeline dates, scheduling information, and expected completion dates.
• Ensure projects have a clear next step, responsible party, and target completion date.
• Monitor projects through final completion, invoicing, and closeout to prevent delays.

• Coordinate secondary repair and mold scheduling with the Mitigation Field Supervisor or designated Field Operations leader.
• Confirm crew availability, project readiness, materials, and scheduling requirements.
• Communicate start dates, schedule changes, delays, and cancellations to applicable departments and customers.
• Coordinate pre-production requirements, including approved scopes, contracts, permits, materials, and property access.
• Serve as the primary point of contact for scheduling questions and changes.
• Proactively communicate projects nearing mitigation completion to support timely scheduling.
• Upload production documents, budgets, and contracts into PSA and notify applicable parties, including customers through Captivated, within one business day when applicable.

• Act as the primary communication point for mitigation-to-repair transitions and mold scheduling.
• Coordinate updates between Mitigation, Estimating, Field Operations, Project Management, Customer Service, Billing, and customers.
• Communicate project changes, delays, and outstanding requirements to the appropriate parties.
• Escalate customer concerns, unresolved issues, and significant delays to management.
• Document important project updates, customer conversations, and resolutions in PSA.
• Follow up on outstanding administrative, invoicing, and closeout items to ensure projects continue progressing.

• Strong organizational, communication, and time-management skills.
• Ability to manage multiple projects and coordinate across departments.
• Excellent attention to detail and follow-through.
• Ability to identify delays, prioritize tasks, and resolve coordination issues.
• Proficiency with PSA, Captivated, Microsoft Office, and scheduling systems, or ability to learn.
• Previous project coordination, construction, or restoration experience preferred.